Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The Clinical Governance Manager will lead the clinical governance agenda for Oncology Services having oversight and ensuring high standards of clinical governance, risk management and quality assurance across the Oncology Directorate. The role is pivotal in maintaining compliance with regulatory standards , enhancing and improving patient quality and safety. The role includes ensuring effective systems and processes are in place for monitoring and improving services, including user and public involvement, risk management, clinical audit, clinical effectiveness, staffing and staff involvement, education and training and the use of information. Specifically the post holder will provide multidisciplinary clinical staff with the support to effectively implement the principles and practice of clinical governance across all its component parts in a clinical setting, within a framework which uses information to guide reflection, leading to action and outcomes monitoring. Main duties of the job Provide multidisciplinary clinical staff with the support to effectively implement the principles and practice of clinical governance. Lead on the development and implementation of the directorate clinical governance programme aimed at improving the quality of clinical care working closely with the Oncology Governance Clinical Lead and Head of Nursing for Oncology. Provide management, oversight of Clinical audits working alongside the clinical audit leads providing supporting for Directorate level and Trust audits where appropriate. Take lead responsibility for risk management across the Directorate. Supporting wider members of the Cancer and Surgery Governance team Proactive engagement with PALS manager, Patient Experience Leads to identify Following the PSIF framework to developing and maintaining systems and processes for responding to patient safety incidents learning and improving patient safety. Working for our organisation The Oncology Directorate within the Cancer and Surgery Clinical Group at GSTT exemplifies a comprehensive, dynamic, and patient-focused approach to cancer care. The range of services provided and the engagement of multidisciplinary teams in the governance agenda highlight the directorate’s commitment to delivering excellence and quality and patient safety across Oncology Services. The Oncology Directorate covers a wide range of services and specialities. Guys Cancer Centre: serves as a hub for oncology services, offering patients access to state-of-the-art care and treatment under one roof. Our Services are cross cutting across two sites at GSTT and QMH. o Chemotherapy Day Unit (CDU) o Radiotherapy Services o Outpatient Department (OPD) o Acute Oncology Services (AOS) o Lymphoedema Services Other services departments/specialities include: o Inpatient Services: Hedley Atkins o Rapid Access Diagnostic Services Detailed job description and main responsibilities Risk & Governance · To lead on the development and implementation of the directorate clinical governance programme aimed to improve the quality of clinical care. · With the Trust Clinical Governance team, to assemble and analyse quantitative and qualitative information in ways that help clinicians reflect on their service and clinical practice. · To facilitate and co-ordinate a rolling programme of clinical governance projects and review of information based on local Directorate and Trust priorities in the light of the national policy documents and reports (eg Francis report) and specialty specific requirements, and associated clinical audit projects. · To lead the Directorate Clinical Governance team and provide supervision and co-ordination of team activities to achieve effective implementation of the Trust’s and Directorate’s clinical governance and clinical outcomes programme. · To compile Directorate reports in conjunction with the Trust Clinical Governance team, and present reports/presentations on Directorate CG progress on a regular basis and as required to the Clinical Governance Committee (CGC) and Directorate Management. · To identify, plan and support changes in clinical practice resulting from local and cross-Directorate clinical governance work plans in collaboration with the clinical multidisciplinary team. · To build and develop information resources pertinent to clinical governance · To be responsible for the efficient dissemination of information across the Directorate. · To undertake training and education programmes on clinical governance for health professionals within the Directorate · To co-ordinate clinical governance meetings, chairing if required and maintain and develop internal and external networks. · To take lead responsibility for risk management across the Directorate. · To establish and support a system of local risk management within defined areas of the Directorate. · To act as a principal investigator for complex risk issues that may involve several departments within the Directorate. · To ensure that the directorate risk register is effectively populated from investigations received, to analyse and identify trends and actions required. · To implement the Risk Management Strategy, revising and redeveloping as required. · To support a local system of complaints investigation across the Directorate using the PSIR Framework. · To act as a lead investigator for complex complaints and those with a potentially serious outcome. · To populate and monitor the Directorate complaints database, identifying trends and ensuring actions are followed through. · To support and/or lead investigations for serious adverse incidents within the Directorate or for other Directorates as required. Professional Leadership & staff management: · Be a visible leader who is accessible to patients, visitors and staff. · Provide professional and clinical leadership and clinical supervision to staff in the Directorate · Ensure that clinical, managerial and support staff comply with Trust-wide policies and procedures. · Represent the Trust at local and National forums promoting achievements in care. · On behalf of the Head of Nursing conduct HR investigations as requested. Departmental & staff organisation: · Work in collaboration with the clinical teams on a daily basis. Develop and enable staff to perform their roles effectively. Strategy & service improvement: · Collaborate with the Directorate Team in developing the Clinical Directorate service and business strategy. · Participate in service improvement projects or development programmes that contribute to the modernisation of services, providing both professional and clinical advice as necessary. · Represent the Directorate at appropriate meetings. · Work in close partnership with appropriate Clinical Leads and Service Managers to ensure all local, corporate and national initiatives and targets are met. · Where appropriate, support the Clinical Directorate as agreed with the Head of Nursing, General Manager or Clinical Director (i) to represent the Trust within the NHS and community, and with partner organisations, (ii) to work closely with them to institute integrated working in the best interests of surgical care, (iii) to ensure appropriate public and user involvement in assessing service quality and improvements. Financial Management: · Contribute to the Directorate Business planning process were appropriate. Clinical audit, education & training · Be responsible for developing own skills and knowledge and contribute to the development of others. · Provide advice relating to clinical audit and approved R & D projects. · Work in collaboration senior colleagues to monitor and regulate training and development of all staff: · To lead the Directorate Clinical Audit programme, working alongside the clinical audit leads and Trust Clinical Audit Group (TCAG) to develop and implement an audit programme that supports the needs of clinical governance, · To take lead responsibility for ensuring that ratified clinical guidelines are effectively distributed, disseminated and used within all areas of the Directorate. · To ensure effective links to the Directorate training programme. To identify training needs through implementation of the clinical governance agenda. · To undertake teaching/training sessions as required. · Manage and support the training and development of the directorate outcomes / governance team Professional standards and patient experience: · Promote excellent standards through the promotion of a nurturing environment for patients, relatives, visitors and staff. · Advocate for patients at all times. · Implement a system for gaining user feedback, responding to adverse outcomes. · To proactively liaise with the Trust PALS Manager, identifying mechanisms for effective patient and public involvement in service monitoring and development. · Lead the Directorate’s patient information development process, supporting staff to develop appropriate information that meets patients’ needs and Trust and National standards Person specification Education & Qualifications Essential criteria Degree in relevant subject or equivalent experience Experience of working at Masters level Desirable criteria Registered Nurse Previous experience Essential criteria Significant experience in a relevant role in Clinical Governance Skills/ Knowledge/Ability Essential criteria Thorough understanding of the principles and practice of clinical governance systems, required outputs and their use to improve clinical practice. Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them. Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands; A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority; Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working; A good understanding of the changing NHS environment Well- developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust’s and your performance expectations. Experience of managing conflict and difficult situations and knowledge of a wide range of problem solving techniques. Ability to be flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups, and common sense in knowing when to brief “up the line”. A commitment to improving services through an ability to sustain a clear performance focus on achieving demanding goals. Excellent inter-personal and communication skills with good listening skills and an ability to work with a wide range of professions. Strong written communication skills including report writing and presentation of information. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name lisa mcgarry Job title Head of Nursing Email address [email protected] Telephone number 07926007646 Additional information Dr Kate Smith : Governance Lead contact email address is Kate. [email protected]