Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Do you have a passion for improving patient care? Do you have experience in clinical audit and data analysis? Are you looking for a challenging and rewarding role in a leading NHS Trust? If so, we would like to hear from you! For this post we are seeking an enthusiastic and experienced Clinical Outcomes and Audit Officer to join our team in Quality & Compliance, within the Directorate of Quality & Assurance. As part of the Chief Medical Officer’s team, the Directorate supports the Trust's delivery of Patient Safety, Quality Assurance, Clinical Governance and Risk Management to improve safety and quality of care for patients, visitors and staff. Main duties of the job Your responsibilities will include, but not limited to: Coordinating clinical audits Analysing data and producing reports Identifying and implementing quality improvement initiatives Working with clinicians and managers to improve patient care Supporting the Trust's clinical governance framework Managing administration functions of committees Working for our organisation This post is based in the Quality & Compliance Department of the Quality & Assurance Directorate, currently located at Great Dover Street near the Guy’s Hospital Site in London. Detailed job description and main responsibilities You will have: Experience in coordinating clinical audit or quality improvement projects including data analysis Experience working with different databases and systems Excellent communication and presentation skills The ability to work independently and as part of a team A passion for improving patient care A relevant qualification in clinical audit, quality improvement or a related field would be an advantage but not essential Person specification Qualifications/ Education Essential criteria Graduate degree level of education and/or equivalent level of experience and training Qualification or training in clinical audit data quality, or quality improvement, to postgraduate diploma level equivalent, and/or equivalent level of experience and training. Desirable criteria Member of relevant professional body or clinical background Evidence of training in statistical analysis and compliance Previous Experience Essential criteria Experience in clinical audit and transformation or quality improvement role Experience of managing projects, preferably within an NHS organisation Experience of collating data for reports and presentation of this Desirable criteria NHS experience in quality, audit, transformation or quality assurance role Experience of developing policy for non/clinical related practices Experience of line management Experience of developing and delivering training to diverse teams or departments Skills/ Knowledge/ Ability Essential criteria Knowledge of clinical audit and the importance of monitoring audit results Understanding of leadership and management skills Knowledge of the NHS, quality regulatory activity and quality standards Able to provide, receive and present, sensitive information Understanding of how to monitor and develop audit outcomes to support teams and embed new processes Communication skills of presenting information in committees/forum formally and informally Able to support the clinical teams to develop improved clinical outcomes and implement them in a timely manner. Able to develop and use comparative information and statistical reports to stimulate quality improvement Ability to devise and implement a rigorous and analytical approach to information collection and presentation Ability to work under pressure and to tight and often changing deadlines Ability to work on own initiative and organise workload, allocating work as necessary Ability to make decisions autonomously, when required, on difficult issues, and able to make sound judgement of when to escalate Ability to develop teaching and the delivery of teaching in relevant subject matter. Well-developed interpersonal skills with ability to network, work with and motivate a wide range of professionals; fostering collaboration and a participatory approach Strong oral and written communication skills – including report writing and presentation of information. Strong IT skills Excellent diplomacy skills, including discretion and tact. Ability to use own judgement based on information available and to seek advice when unsure of appropriate response Desirable criteria Clear understanding of the NHS Code of Conduct Able to negotiate with senior stakeholders on difficult and controversial issues Project management Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Janet Placid Job title Directorate Office Manager Email address [email protected] Telephone number 02071887188 Additional information You can also contact line manager for queries relating to the post, Faizan Khan [email protected]