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Communications and Engagement Support Officer - Essentia

Guy's and St Thomas' Trust
£34,089
Full-time
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Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Responsible for delivering a range of activities within the Communications and Engagement team, including communications around capital, building and maintenance projects; employee engagement; and developing visual content for all communications. The postholder will be expected to manage their own workload and be directly responsible for individual projects, with specific responsibility for ensuring that projects support the Trust and Essentia service strategies and objectives. Main duties of the job Employee engagement. Work with Head of Communications and Engagement to deliver engaging internal communications; organise and manage internal events, including roadshows, employee meetings, breakfasts, and other activities; contribute to the writing and production of communications materials, including internal newsletters; manage Essentia content for the intranet and other digital applications. Visual communications. Lead on the design, production and delivery of engaging communication materials for a range of audiences – including information posters, marketing materials and infographics. Contribute to planning staff engagement and communication campaigns on complex programmes with different timeframes, priorities and levels of exposure, to achieve desired objectives. Lead on the planning for smaller schemes. Contribute to editorial planning for internal publications. Devise plan for smaller communication materials (leaflets, desktop wallpaper, information notices). Please see attached job description for the full details of the role. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. Our Trust values are Put patients first, Take pride in what we do, Respect others, Strive to be the best, Act with Integrity What We Offer The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits. Interest free Season Ticket Loan Long Term Service Awards Subsidised on-site nurseries and childcare vouchers. Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Person specification Education/ Qualifications Essential criteria Education to degree level or equivalent experience (E) Excellent IT skills; advanced knowledge of Microsoft Office Applications (E) Desirable criteria Knowledge of Adobe Creative Suite (Illustrator, InDesign) and/or experience of design software (e.g. Canva). (D) Previous Experience Essential criteria Experience in writing, including articles, newsletters, promotional materials (E) Experience in visual communications, including posters, web content and newsletters (E) Experience and/or demonstrated interest in communications and engagement (E) Desirable criteria Experience in working in teams (D) Clear understanding of patient experience (D) Skills/Knowledge/ Ability Essential criteria Excellent communications skills, written and oral; good listening skills (E) Excellent interpersonal skills, with strong internal engagement focus (E) Ability to deal with queries in a professional, organised and supportive manner. Ability to work accurately and with attention to fine details (E) Ability to concentrate for prolonged periods, and maintain accuracy (E) Ability to deliver against targets, and to plan and prioritise work in the face of competing demands (E) Desirable criteria Ability to manage budgets and keep track of costs (D) Excellent numerical, verbal and critical reasoning (D) Physical Requirements Essential criteria Post requires extensive VDU usage Postholder will work across a number of sites Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Emma Ong Job title Head of Communications and Engagement Email address [email protected]
Expiry date: 04/08/2024
Communications and Engagement Support Officer - Essentia
Company
Guy's and St Thomas' Trust
Salary
£34,089
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust

Healthcare and Veterinary Sciences
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About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes. We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best. We are an inclusive organisation Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work. We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard. We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability. Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
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Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local