Location
London

Hours
Full Time - Summer Internship (June to August, 10 weeks)

About the Role
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities by fostering an inclusive environment where everyone feels welcome to be themselves—with the freedom to exchange ideas, think innovatively, and listen meaningfully to each other and our customers. As a global leader in ratings and integrated risk assessment, Moody’s is advancing AI to move from insight to action—enabling intelligence that understands complexity and responds to it. We decode risk to unlock opportunity, helping clients navigate uncertainty with clarity, speed, and confidence.

As part of the Content Experience team, you will support initiatives aimed at enhancing the customer content experience, including:
- Converting PDF-based content into HTML and supporting automation solutions to streamline this process
- Translating help documentation into video scripts and creating instructional videos
- Developing digital walkthroughs and in-app guidance to improve user experience across applications
- Supporting release activities by publishing and maintaining HTML-based content on web platforms
- Performing quality assurance testing for the Navigator chatbot to validate content accuracy and updates
- Collaborating effectively with team members across different geographic locations in a distributed team environment

Moody's 10-week summer internship program offers a hands-on learning experience guided by our commitment to integrity, excellence, and insight. The program provides a comprehensive view of Moody's business and culture, opportunities to build professional and technical skills, and includes networking, mentorship, leadership speaker series, and volunteering events. Interns complete impactful project work, receive mentorship from Moody's professionals, and gain insights into diverse career paths while contributing meaningfully to the team.

Moody’s is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender expression, gender identity, or any other protected characteristic.

Experience
Currently pursuing a degree with demonstrated interest in content creation, technical communication, user experience, technology, or digital learning.

About you
- Excellent written and verbal communication skills in English
- Familiarity with technical writing standards preferred
- Basic knowledge of HTML and CSS
- Familiarity with basic video editing tools
- Ability to collaborate effectively with team members across different time zones
- Strong organizational skills with the ability to work independently
- Basic understanding of artificial intelligence concepts with curiosity and enthusiasm for learning how AI tools can improve processes and drive efficiency
- Interest in exploring AI systems and willingness to develop awareness of responsible AI practices, including risk management and ethical use

Qualifications
Currently enrolled in an undergraduate or select graduate program. No specific qualifications required beyond demonstrated interest and relevant skills.