Location
London

Hours
Full Time

Salary
Negotiable

About the Role
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We seek candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

In this role, you will execute day-to-day pricing related processes and hold end-to-end accountability while leading transformation and optimization initiatives to enhance efficiency, user experience, and commercial effectiveness. You will serve as Process Owner for pricing workflows, ensuring governance and performance measurement, and lead modernization efforts by identifying pain points and implementing sustainable improvements with Technology teams.

You will develop and maintain a product vision and roadmap aligned with business priorities, leverage customer insights and data to drive continuous improvement, identify AI-enabled tools and automation opportunities, build dashboards to support data-driven decisions, and oversee training and onboarding to support adoption across teams.

The Pricing Team’s mission is to manage Moody’s Ratings fee setting, implementation, and exception processes that deliver commercial, financial, and operational objectives while advancing the customer experience. Joining this team means contributing to innovative transformation initiatives at the intersection of business strategy, process excellence, data, technology, and AI-enabled solutions. The team is committed to leveraging data-driven insights, automation, and emerging AI capabilities to enhance decision-making, improve operational efficiency, and drive meaningful business outcomes while promoting responsible and ethical AI use.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.

Experience
- Minimum 10 years managing commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred
- Minimum 5 years experience with CRM platforms such as Salesforce, including sales workflows, process design, and reengineering
- Comfortable operating in an agile environment with demonstrated ability to translate business needs into process improvements, define user stories, and manage transformation execution
- Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact
- Strong analytical and data storytelling skills with ability to interpret complex information and communicate insights effectively
- Exceptional collaboration and influencing skills with ability to build relationships across diverse stakeholder groups

About you
Enthusiastic about innovation and transformation, you are a strategic thinker who challenges the status quo and drives continuous improvement. You excel at working cross-functionally and thrive in dynamic, fast-paced environments. You demonstrate integrity, curiosity, and a commitment to inclusive collaboration.

Qualifications
- Bachelor's degree in Business, Finance, Technology, or related field required
- Advanced degree or relevant certifications (e.g., Lean Six Sigma, Agile) preferred