Location
London

Hours
Full Time - 10 weeks, June 14 – August 20, 2027

About the Role
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities by fostering an inclusive environment where everyone feels welcome to be themselves—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk as a global leader in ratings and integrated risk assessment, advancing AI to move from insight to action—enabling intelligence that understands complexity and responds to it.

As a Customer Success Summer Intern, you will support the Customer Success Management and Digital Engagement teams by contributing to initiatives that enhance client experience, improve engagement, and drive operational efficiency. This internship offers hands-on experience in Customer Success, Operations, and data analysis. You will work alongside Customer Success Managers who act as trusted advisors and advocates, helping clients maximize the value of Moody's KYC and DataApps solutions through proactive relationship management and strategic support.

You will gain practical experience, build valuable connections, and contribute as an integral member of the team. The program includes meaningful project work aligned to business priorities, networking opportunities, mentorship, leadership speaker sessions, and volunteer events. Moody’s is an equal opportunity employer committed to diversity and inclusion.

Experience
Strong analytical skills with the ability to interpret data and generate insights. Ability to present high-level information and detailed demonstrations of products and services. Excellent verbal and written communication and presentation skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Ability to work independently and within a team environment with focus and high attention to detail. Familiarity with customer relationship management systems (e.g., Salesforce, Gainsight) is a plus but not required.

About you
Curious, proactive, and motivated to learn and contribute. You model Moody’s values by investing in every relationship, leading with curiosity, championing diverse perspectives, turning inputs into actions, and upholding trust through integrity.

Qualifications
Currently pursuing a degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Graduation date between December 2027 and June 2028. Ability to work full-time during the internship program dates: June 14 – August 20, 2027.