London
Data Information Manager
Guy's and St Thomas' Trust
£51,488
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
This is an exciting opportunity for a Data Analyst to work within a dynamic, supportive and multi-disciplinary team.
The successful post holder will play a key role in providing the necessary analysis to inform the development and improvement of clinical care, and the resulting operational and financial impact.
The applicant will be involved in discussions with operational and clinical colleagues from project scoping through to embedding new ways of working as business as usual. The analysis provided will be vital in targeting efforts at the right areas to deliver the greatest service improvements and therefore a close working relationship with the clinical teams will be needed to understand how the different services operate.
The Data Information Manager provides service improvement expertise via the provision of data and data analytics and supports a wide range of transformation projects across the Trust. This role will be directly aligned with the Critical Care unit and will play a key role in undertaking service diagnostics and working with clients to formulate recommendations for change. They also devise, plan and manage improvement projects, working closely with both clinical and non-clinical services to achieve and evaluate improvements.
Main duties of the job
Implementing audit project work within Critical Care in conjunction with clinical teams and managing audit workload. Data primarily relating, but not limited to:
Acuity and intervention
Severity of illness
Bed utilization and patient flow
Care process (Care bundles)
Incident and risk management
Clinical practice
Costing and Finance
Supporting the development of the Critical Care Informatics/Audit/QI strategy to ensure capture of relevant and useful data. Including, but not limited to, the ongoing development of the Critical Care Minimum Dataset (CCMDS) data collection; to be used in conjunction with Healthcare Resources Groups (HRGs)
Responsible for collection, analysis, interpretation, reporting of varied datasets, including validation of raw and processed data. These processes require expertise in understanding complex and specialized technical and clinical issues
Create and maintain database objects in line with department standards.
Ensure that changes to applications are documented and communicated.
To assist clinical and managerial staff in identifying clinical and administrative concerns and priorities
· Attend Departmental/Trust Meetings that facilitate Audit/QI and Informatics developments/work streams, including representing clinical Audit, QI and Informatics Leads if required
Working for our organisation
Guy’s and St Thomas’ is one of the largest trusts in the country, with around 13,200 staff; an annual turnover of more than £1.2 billion; and 2 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence.
We provide a full range of hospital services for our local communities and - from April 2011 – have integrated community services in Lambeth and Southwark into the Trust. We also provide specialist services for patients from further afield, including cancer, cardiac, kidney, women’s and orthopaedic services, and we are home to the Evelina London Children’s Hospital
Detailed job description and main responsibilities
Key Relationships
· Clinical Lead Informatics/Audit & QI, Critical Care Health Informatics Nurse and Critical Care Audit Team, Data Managers
· Matrons, Service General Manager, Service Delivery Manager, Consultants and Junior Medical Staff, Nursing Staff, Clinical Nurse Specialists, Allied Health Professionals, Administrative and Clerical Support Staff,
Duties and Responsibilities
Data Management
Within all appropriate areas the post holder must demonstrate the ability to work independently at their own discretion, within a set of defined parameters.
Implementing audit project work within Critical Care in conjunction with clinical teams and managing audit workload. Data primarily relating, but not limited to:
Acuity and intervention
Severity of illness
Bed utilization and patient flow
Care process (Care bundles)
Incident and risk management
Clinical practice
Costing and Finance
Supporting the development of the Critical Care Informatics/Audit/QI strategy to ensure capture of relevant and useful data. Including, but not limited to, the ongoing development of the Critical Care Minimum Dataset (CCMDS) data collection; to be used in conjunction with Healthcare Resources Groups (HRGs)
Responsible for collection, analysis, interpretation, reporting of varied datasets, including validation of raw and processed data. These processes require expertise in understanding complex and specialized technical and clinical issues
Be able to understand the importance of data validation and set clear methods to implement and monitor validation of a wide variety of complex datasets
A clear understanding of GDPR in its relationship to the use of confidential and sensitive information utilised during audit processing, and to propagate that understanding to other colleagues in all elements of the role
The ability to create efficient queries, functions and stored procedures in T-SQL to extract, process and visualize data from large and complex SQL Server databases.
4 Database/Software Development
The post holder will be expected to create and maintain Critical Care/Trust applications using but not limited to Visual Studio 2017/2019, Angular.IO, Node, WebAPI. Python, R and other tools.
The post holder will be expected to create and maintain SSIS packages, SSRS development, SSAS development, Power BI & QlikView dashboards and other Business Intelligence as technology evolves.
Create and maintain database objects in line with department standards.
Ensure that changes to applications are documented and communicated.
To support the development of process improvement projects and for service developments within the department and directorate
The post holder must be able to demonstrate the ability to utilise their clinical knowledge in either designing or assisting with the design of databases utilised to collect clinical data
Administrative
To assist clinical and managerial staff in identifying clinical and administrative concerns and priorities
· Attend Departmental/Trust Meetings that facilitate Audit/QI and Informatics developments/work streams, including representing clinical Audit, QI and Informatics Leads if required
As appropriate representing Informatics Group/Lead at Departmental/Trust and Executive Meetings
4.1.4 Systems
The post holder must demonstrate/attain an in depth knowledge of the Computerised Information System (CIS) currently used within the Critical Care environment (Phillips ICCA/ICIP) and other clinical and support systems Trust wide as required. For example you may with support and PDR be involved with PIMS, EPR, BizTalk,Health Connect, Health Catalyst, EPIC at a technical level.
Human Resources Issues
Be responsible for the allocation of an appropriate workload to any individual directly line managed (if applicable)
Manage personal issues/problems following policy guidelines e.g. sickness, absence, disciplinary etc. to any individual directly line managed (if applicable)
Education Role Issues
Assist with training of team wider departmental members in software development, data processing and visualization tools.
The role may at times incorporate roles including staff teaching and training, clinical support and system support, which will involve an on call rota system.
Clinical Issues
Demonstrates specialist knowledge of work procedures and practices in Critical Care, underpinned by theory, evidence based research and extensive practical experience and apply those skills during the analysis of data to ensure that reports and data
To keep abreast of national and international data, technology and audit developments as they may pertain to the Department , Trust and wider NHS
To work in collaboration with Clinical staff to promote a high standard of work in line with Department and Trust values.
Make recommendations where necessary based on clinical knowledge to utilize data for the improvement of patient care.
To support Clinical staff in promoting multi-specialty and multi-disciplinary projects
To promote a high standard of documentation - identifying and escalating where necessary.
Person specification
Education
Essential criteria
• Evidence of continuing professional development in health information or data management fields
Experience
Essential criteria
• Extensive experience of working with Epic, Cogito in a POC and test environment
• Experience working symbiotically with medical databases and working on a clinical unit to improve processes and collect real time data
Desirable criteria
• Experience with clinical reporting to external regulatory bodies
Skills
Essential criteria
• Excellent verbal and written communication skills. Able to adapt style and approach for a wide range of audiences and situations.
Desirable criteria
• Skilled in database management
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
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Further details / informal visits contact
Name
Gary Thomson
Job title
Head of Technology
Email address
[email protected]
Telephone number
07876745845
Expiry date: 13/06/2024
Data Information Manager
Company
Guy's and St Thomas' Trust
Salary
£51,488
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
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Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local