Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview We are currently recruiting for Delivery Managers. There are two permanent and 2 secondment/fixed term posts (12 months). Delivery Managers will be responsible for providing project management, and improvement and transformation support to ensure outputs are delivered effectively. Main duties of the job The Delivery Manager will oversee project management, support effective delivery of outputs. They will lead one or more projects, handling planning, daily delivery, and performance management, while mitigating risks and issues. They will use recognized methodologies and tools, collaborating with key stakeholders within and beyond the Trust. The role involves working with clinicians and managers to provide the best patient experience and service delivery. A key responsibility is defining and overseeing projects, including risk and issue management. The Delivery Manager will play a crucial role in the Trust’s major programs, supporting the Centre for Innovation, Transformation, and Improvement (CITI) by leading project components. They will act as an ambassador for CITI, collaborating with internal and external stakeholders, and driving CITI’s vision for innovation and improvement in healthcare. Working for our organisation The Delivery team is part of the Centre for Innovation, Transformation, and Improvement (CITI). CITI was founded in 2021 under the Deputy Chief Executive (DCE). The DCE is the Executive Director responsible for leading and implementing the Trust’s strategy for innovation and improvement, which aims to develop an ecosystem that encourages the acceleration of new knowledge and capabilities and learn from best practices globally, to deliver improvements in patient care, research and education at scale. CITI co-locates multi-faceted teams to provide the focal point for clinical innovators and services seeking to translate ideas or early stage products or improvements into clinical practice. The Centre aims both to incubate and deliver innovations and improvement ideas, projects and programmes, working alongside and for its clinical customers for the benefit of patients. CITI builds on industry best practice in taking innovation from concept to practice. It aims to foster a culture of innovation and improvement throughout the Trust, and acts as the intellectual home of our core change methodologies. CITI aims to improve the adoption of new clinical technologies with an agile operational model, delivering a data-driven approach to evaluating performance of novel technologies, creating a sustainable culture of innovation in clinical and operational workforce, and to build enduring partnerships with academia, industry, investors, our communities and other key Stakeholders. Detailed job description and main responsibilities Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. Person specification Education Qualification Essential criteria Educated to Masters level or equivalent knowledge, skills and experience. Formal qualification in Project management (PRINCE 2) to practitioner level or equivalent experience. Evidence of recent Continuing Professional Development. Experience Essential criteria Evidence of managing successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures. Project management experience in managing complex services including design, development, implementation and management of change in a multiple stakeholder environment. Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management. Desirable criteria Knowledge and understanding of the changing NHS environment, strategy, and policy agendas. Experience of operating in a consultancy role Experience of previous engagement with patients / end users of a service Skills / Abilities Essential criteria Extensive knowledge of operations and / or project management methodologies and techniques. Working knowledge of improvement methodologies and tools Extensive knowledge of contract management. Excellent understanding and track record of successful change and project management. Ability to communicate and engage effectively with senior stakeholders. Significant experience of financial management, including collating, preparing and interpreting financial reports for large project and programmes and interpreting reports, financial statements and business cases. Ability to participate constructively in and independently carry out programme assurance and audit Plan and implement appropriate evaluation and audit of projects across sites and organisations. Responsible for developing and implementing improvement and programme management policy and best practice across clinical groups and within CITI Highly effective people and project management skills. Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data. Work flexibly, prioritise workloads and resource them in response to changing demands and requirements. Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change. Excellent management skills including motivating and coaching staff. Experience of capability development and training in improvement and/or project management methodologies. Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively. Ability to find innovative ways of solving or pre-empting problems. IT literate, including competency in MS Office programmes and in particular in Excel and MS Project. A commitment to partnership working, inclusion of a diverse workforce and service integration. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Sarah Banna Job title Senior Delivery Manager Email address [email protected] Additional information For further information, please contact Sarah Banna.