Job overview We have 2 roles available in our Cadence and Community Teams for Deputy Applications Managers. These positions will be perfect for you, if you are looking to develop your experience in programme management within the NHS. The roles will unify policies, procedures, practices and skilled teams initially across Guy’s and St Thomas’ & King’s College Hospital NHS Trusts. Successful candidates will have a proven track record of delivering multiple projects on time, with minimal supervision. It is key that candidates have NHS System knowledge and are able to suggest ways to improve current workflows. The post holder is responsible for supporting and coaching the team to develop their analytical skills and ensuring timely delivery of build; ensuring design integrity within their area; managing key stakeholder relationships and expectations while resolving conflict when necessary; managing any non-Epic systems within their remit; working with MDI, GSTT, KCH and ITCS technology teams. As a Deputy Applications Manager for the Clinical Systems team, the post holder has overall responsibility for the team that configures the Epic modules as well as other software applications related to the areas of care delivery within which their role is based. Please note this role requires hybrid working with a 50/50 split and will necessitate travel between Guy's and St. Thomas', King's College Hospital and Royal Brompton and Harefield sites. Interviews: 12 and 13 September, 2024 Main duties of the job As a Deputy Applications Manager you will work directly with all Analysts, as well as clinicians and administrative staff to agree best practice and identify workflows that are the best fit for each Specialty. We are therefore seeking individuals who have appropriate qualifications and clinical or operational NHS experience. Accreditation in an Epic module is essential - preferably Cadence, Ambulatory and experience of an Epic implementation in the NHS would be beneficial to evidence in your application. As a Deputy Applications Manager you will manage a team of Senior Analysts and Support Analysts and take joint responsibility with other workstream leads for the delivery of future projects alongside BAU management responsibilities. You must be able to juggle multiple, sometimes conflicting deadlines and maintain strong working relationships across the wider end user community as well as others within the ITCS team. Strong communication skills, including the ability to break down barriers of understanding across teams and leading by example will be essential in this role. Importantly, we are looking for people with genuine enthusiasm and passion for digital transformation. Working for our organisation Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in South East London. Together the Trusts have an annual turnover of nearly £3bn and employ around 49,000 staff, with main GSTT sites at St Thomas' Hospital and Guy's Hospital, and main KCH sites at King's College Hospital, Denmark Hill, the Princess Royal University Hospital, Bromley and Orpington Hospital. The Trusts are key partners within King's Health Partners AHSC(KHP), and Guy's and St Thomas' merged with the Royal Brompton and Harefield NHS FT (RBH) in the Spring of 2021. The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services. Detailed job description and main responsibilities The post holder will be responsible for: · Supporting and coach the analyst team to maintain their Epic Accreditation and develop their analytical skills · Managing, co-ordinating and leading the {Area/Specialty} multi-disciplinary configuration team ensuring a consistent approach to the configuration and integration between the modules and across the wider team; · Leading complex build and configuration that requires more developed specialist skills and experience in Epic configuration; · Managing, co-ordinating and leading a team of Analysts to ensure build is on time. · Taking responsibility to ensure design integrity; · Analysing and suggest ways to improve current workflows and working practices with clinical and operational leaders; · Working with the key stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary; · Preparing for testing of the system to ensure it is safe, usable, secure and robust including the preparation of all test scripts; · Testing of your area, plus the integration across all the modules to ensure care pathways are tested end to end; · Supporting complex Epic software demonstrations and present information on the teams’ progress adapted in a way in which makes it easy for the audience to understand. For further information please refer to the Job Description and Person Specification Person specification Qualifications/ Education Essential criteria Epic Certification/Accreditation Educated to degree level in a relevant subject plus master’s degree level or equivalent experience working within the NHS at a senior level Desirable criteria Project management qualifications: PRINCE2© Practitioner plus MSP© Practitioner or Certificate in PPM; or APM Certificated Project Manager; or PMI Project (PMP) or PMI Programme Professional (PgMP) Experience Essential criteria Extensive/proven experience of developing long term strategic plans which involves cross organisation impact using appropriate methodologies ideally Enterprise EHR software Experience of delivering a workstream of activity within in a major programme framework Evidence of working sensitively but effectively with professional staff in a diverse environment. Demonstrable experience of making significant judgements involving highly complex facts or situations requiring analysis and interpretation from a range of options Experience of successful direct and matrix management of several staff from own levels and disciplines both internally and externally and supplier departments or organisations, including appraisal, coaching and the application of related personnel policies Knowlege & Skills Essential criteria Confident, robust and resilient and with the drive to complete Ability to command respect and to create a sense of community amongst the members of the project team A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority Confidently facilitate workshops, generating enthusiasm and support from participants Effective leadership, interpersonal and communication skills with the ability to work closely and effectively with staff at all levels and disciplines both internally and externally Well organised with a professional approach Ability to plan and schedule complex resourcing models Ability to demonstrate leadership and vision in a changing environment Other Essential criteria Proven ability to work on own initiative and organise own and others workload, allocating work as necessary Professional calm and efficient manner Determination, perseverance, and resilience Flexibility, and the ability to handle a rapidly changing and ambiguous environment High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Anushka Pereira Job title Head of Applications - Ambulatory and Community Email address [email protected] Additional information Arti Trivedi - Head of Applications Cadence, Grand Central and HIM - [email protected] If you have problems applying, contact Address Yasamin Omary