Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Are you a motivated and experienced operational leader looking for your next challenge? We are seeking a dynamic and proactive Deputy General Manager (DGM) to join our high-performing Cardiology team at Guy’s and St Thomas’ NHS Foundation Trust. This is an exciting opportunity to play a key leadership role in one of the UK’s largest and most prestigious Cardiology services, supporting the strategic and operational management of a highly complex and evolving department. You will be responsible for performance delivery, workforce and financial management, service transformation, and governance, working closely with clinical and non-clinical teams to ensure the highest standards of patient care. We are looking for someone with strong leadership, problem-solving skills, and a passion for service improvement. If you thrive in a fast-paced environment, enjoy leading teams and driving change, and are committed to delivering high-quality, patient-centred care, we would love to hear from you. Main duties of the job The successful applicant will be an experienced and dynamic leader with a strong background in operational management, performance delivery, and workforce development. You will have excellent communication and problem-solving skills, with the ability to manage complex services and competing priorities. With a commitment to high-quality patient care, financial oversight, and service improvement, you will work collaboratively with clinical and non-clinical teams to ensure efficient and effective service delivery. A proven track record in NHS leadership, governance, and strategic planning is essential. This role includes line management of service managers across Cardiology services, supporting the delivery of specialist, secondary, and tertiary-level care. If you are a motivated and ambitious leader looking to further develop your career, we encourage your application. We welcome applicants from all backgrounds. Working for our organisation You will be joining a highly skilled, supportive, and dynamic team at one of the UK's leading Cardiology services. Our team is made up of experienced clinicians, service managers, and operational staff, all working collaboratively to provide specialist, secondary, and tertiary care to patients across South East London and beyond. We foster a positive and inclusive working environment, where teamwork, innovation, and continuous improvement are at the heart of everything we do. You will have the opportunity to work closely with clinicians, academics, and operational leaders, contributing to service transformation and high-quality patient care. As part of the team, you will benefit from professional development opportunities, leadership exposure, and the chance to influence service improvement projects in a complex and evolving NHS landscape. If you are looking for a role that is challenging, rewarding, and offers real career progression, we encourage you to apply. Detailed job description and main responsibilities Main Responsibilities: Operational Management and Performance Financial and Resource Management Workforce and Leadership Governance, Risk, and Quality Assurance Service Improvement and Strategic Development Please refer to the job description attached Person specification Skills / Knowledge / Ability Essential criteria Extensive knowledge of operations and / or project management methodologies and techniques. Extensive knowledge of contract management. Excellent understanding and track record of successful change and project management. Highly effective people and project management skills. Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data. Work flexibly, prioritise workloads and resource them in response to changing demands and requirements. Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change. Excellent management skills including motivating and coaching staff. Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively. Ability to find innovative ways of solving or pre-empting problems. IT literate, including competency in MS Office programmes and in particular in Excel. Previous Experience Essential criteria Evidence of leading successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures. Extensive operational leadership experience in large complex organisations, including design, development, implementation and management of change in a multiple stakeholder environment. Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management. Desirable criteria Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas. Education and Qualifications Essential criteria Relevant masters, equivalent professional qualification or equivalent experience Evidence of recent continuing professional development Desirable criteria Prince 2 qualification or equivalent experience Understanding of lean methodology Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Charlie Winstanley Job title General Manager Email address [email protected] Telephone number 07483 407350