Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview We are looking for a highly motivated and dynamic individual to who can join the directorate management team to provide clear, compassionate and inspirational leadership across our children’s surgical services. We are a supportive and friendly team, striving to deliver excellent and innovative care to our local children and their families. The successful candidate will work alongside our Clinical Director, General Manager and Head of Nursing s to supporting the operational delivery of our services. This will include quality and productivity performance management, leading projects, and supporting workforce development. The post holder will need to be able to influence and engage with stakeholder partners across the system and possess a clear voice and vision for the communities we serve. They should have excellent communication skills with a record of service delivery, quality improvement and workforce development. Main duties of the job The Deputy General Manager (DGM) is accountable to the General Manager. The purpose of the DGM is to support and deputise for the General Manager and Head of Nursing to ensure that both strategic and operational demands are met. The DGM role will be accountable to the General Manager for the delivery of clinical services within and across the directorate, for assessing the impact of change and making decisions, balancing risks and priorities, and for providing advice to the General Manager and the Directorate Management Team. The post holder will support the Clinical Director and General Manager with the development and delivery of a strategic vision and ensure service changes meet internal and external expectations and standards. The post holder will be responsible for implementing and managing systems and processes to ensure that all services are delivered in accordance with Trust-wide policies. The post has direct line management responsibility for the directorate service managers and the delivery and performance management of those services. In the first instance this will include the review and, where necessary, the development of mechanisms for performance management at service level, workforce development and representing the GM and HON in their absence. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. Evelina London is part of Guy's and St Thomas' NHS Foundation Trust and we are responsible for providing services for women and children. With over 3,000 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients. We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy’s and St Thomas’. Every year, the number of children and young people Evelina London cares for, in hospital and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life. Evelina London is here for children, young people and women from London to South East England, and provides specialist care for families around the UK and across the world. Find out more www.evelinalondon.nhs.uk. Watch our short film to see inside our children’s hospital. Detailed job description and main responsibilities The Deputy General Manager (DGM) is accountable to the General Manager. The purpose of the DGM is to support and deputise for the General Manager and Head of Nursing to ensure that both strategic and operational demands are met. The DGM role will be accountable to the General Manager for the delivery of clinical services within and across the directorate, for assessing the impact of change and making decisions, balancing risks and priorities, and for providing advice to the General Manager and the Directorate Management Team. The post holder will support the Clinical Director and General Manager with the development and delivery of a strategic vision and ensure service changes meet internal and external expectations and standards. The post holder will be responsible for implementing and managing systems and processes to ensure that all services are delivered in accordance with Trust-wide policies. The post has direct line management responsibility for the directorate service managers and the delivery and performance management of those services. In the first instance this will include the review and, where necessary, the development of mechanisms for performance management at service level, workforce development and representing the GM and HON in their absence. Person specification Education / Qualifications Essential criteria Relevant Masters, equivalent professional qualification or equivalent experience Evidence of recent Continuing Professional Development Desirable criteria Understanding of lean methodology Experience Essential criteria Evidence of leading successful project and / or operational performance and improvement; including business case preparation Extensive operational leadership experience in large complex organisations Desirable criteria Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas Skills Essential criteria Excellent understanding and track record of successful change and project management Highly effective people and project management skills Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data. Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Vivek Joshi Job title General Manager Email address [email protected]