London
Deputy Patient Safety Lead
Guy's and St Thomas' Trust
£51,488
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
An exciting opportunity is available for a Deputy Patient Safety Lead for the Haematology, Oncology and Surgical Oncology Directorates. The Patient Safety Lead will support the Patient Safety and Quality Leads and Patient Safety Officer for the Directorates to deliver the Clinical Governance, Patient Safety and Quality Improvement agenda. This includes covers those systems and processes for assessing, monitoring and improving services, including patient and public involvement, risk management, clinical audit, quality standards, clinical effectiveness programmes, staffing and staff involvement, education and training, and the use of information.
Main duties of the job
The post holder will provide multidisciplinary clinical and non-clinical staff with the support to implement effectively the principles and practice of clinical governance, quality improvement and patient safety across the Directorate, within a framework that uses information to guide reflection, leading to action and outcomes monitoring. The post holder will work closely with the directorate management team to deliver directorate approved work programmes. The post holder will also work closely with the central QIPS team to deliver Trust approved work programmes.
Working for our organisation
The post is based at Guys Hospital and will work providing support to the Haematology, Surgical Oncology and Oncology Directorates. The Department of Haematology, Surgical Oncology and Oncology at Guy’s and St Thomas’ NHS Foundation Trust is one of the largest and busiest in the UK, providing care to South East London, neighbouring areas of Kent as well as receiving a significant number of complex referrals from a much wider geographical area. The Directorates offer an exceptional level of national expertise and treatments for Cancer, Non-malignant Blood Disorders and Sickle Cell Disease, a diverse range of specialised treatments for ENT, Thoracic Surgery, National Centre for Haemophilia and are responsible for Blood Transfusion the Mortuary and Bereavement Teams and Spirituality and Chaplaincy providing services trust wide.
Detailed job description and main responsibilities
To co-ordinate the implementation of a Directorate quality improvement and patient safety programme linked to the directorate’s annual strategy and Trust’s approved work programme.
With the Directorate Management Team, to assemble and analyse quantitative and qualitative information in ways that help directorate staff reflect on their service and practice.
To work with departments, clinical and non-clinical teams to implement action plans and improvements
To assist co-ordination and support the Directorate Patient Safety and Quality Lead at department level quality improvement and patient safety meetings, take minutes, and maintain and develop internal and external networks.
To populate and monitor the Directorate’s complaints and patient feedback, identifying trends, ensuring learning from experience and that action plans are followed through.
To identify training needs through implementation of the clinical governance, quality improvement and patient safety agenda.
To undertake teaching or training sessions in Directorate on an on-going basis to multidisciplinary teams.
To ensure lessons are learnt from post-event analysis, proactive risk assessments and timely dissemination.
Person specification
Qualifications
Essential criteria
Degree level of education or relevant experience in clinical governance and patient safety
Desirable criteria
Further qualification in statistical analysis, quality improvement, or risk management. A clinical background.
Experience
Essential criteria
A track record of producing reports, delivering presentations and developing and delivering training sessions
Handling data to produce information in various reporting formats
Extensive experience of incident management systems
Experience of working in a clinical governance, patient safety or quality improvement related area within a Healthcare setting
Skills
Essential criteria
Thorough understanding of the principles and practice of quality improvement, clinical governance, audit systems, and incident management, required outputs and their use to improve clinical practice.
Excellent oral and written communication skills
Desirable criteria
Understanding of the NHS Quality Improvement and Safety agenda, CQC regulation and assurance
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Further details / informal visits contact
Name
Claire Holland
Job title
Patient Safety and Quality Lead- Haematology
Email address
[email protected]
Telephone number
07926 077681
Additional information
Adriana Velasco- Patient Safety and Quality Lead- Oncology
Bryony McIntyre- Patient Safety and Quality Lead- Surgical Oncology
Expiry date: 06/05/2024
Deputy Patient Safety Lead
Company
Guy's and St Thomas' Trust
Salary
£51,488
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
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