Location
London, London - Hybrid Working

Hours
Full Time

Salary
Negotiable

About the Role
At Argos, data is a core part of how we operate, innovate and serve our customers. Our Data & Analytics Team aims to build the most technically advanced, commercial and impactful capability in the industry, powering our Next Level Strategy and helping create an AI-powered Argos. This enables More Argos, More Often through Inspiring Choice, Always Great Value and Supercharging our Digital Capabilities.

As a Marketplace Product Analyst, you will use data to help our digital products better serve customers and create value. Working closely with Product Managers and cross-functional teams, you will identify opportunities, shape product decisions, define success measures and evaluate the impact of Marketplace features across the end-to-end customer journey.

Your analysis will cover Marketplace KPIs, customer behaviour, interactions between Marketplace and Argos owned products, and areas of friction or opportunity within our digital experiences. You will partner with product teams to discover and size opportunities that improve customer satisfaction, product performance and Marketplace value.

Key responsibilities include translating customer, behavioural and commercial data into clear insights and recommendations, defining product KPIs and measurement frameworks, measuring the impact of product launches, designing and analysing experiments including A/B tests, collaborating with Digital Analytics Implementation and Data teams to ensure reliable data, and acting as a subject matter expert to influence stakeholders through data-led storytelling.

You will work as part of the wider Digital & Customer Analytics team, sharing methods, insights and best practices across eCommerce, Digital Product Analytics and Marketplace Analytics.

Experience
- Strong experience using digital or product analytics to understand customer behaviour, identify opportunities and support decisions in an eCommerce, retail or marketplace environment.
- Experience with digital analytics tools such as Adobe Analytics, GA4, Heap or similar platforms.
- Experience or strong understanding of digital experimentation, including A/B testing, hypothesis design, test measurement and interpretation of results.
- Strong analytical skills, combining multiple data sources to generate actionable insight from large or complex datasets.
- Experience evaluating digital journeys, product features or propositions and turning findings into practical recommendations.
- Strong stakeholder management and data storytelling skills.

About you
- Ability to translate ambiguous product or business questions into clear hypotheses, analytical approaches, KPIs and measurable success criteria.
- Understanding of digital product development and customer-centric product thinking.
- Ability to work effectively with Product Managers and cross-functional teams.
- Willingness to develop skills in SQL and/or Python for data retrieval and analysis.
- Knowledge of or interest in Power BI, Snowflake, AWS or similar technologies is beneficial.
- Strong communication skills to influence decisions at different levels.

Qualifications
- Experience in digital or product analytics, using customer and performance data to influence product decisions and improve digital experiences.
- Strong knowledge of a digital analytics platform such as Adobe Analytics, GA4, Heap or similar.
- Experience or understanding of digital experimentation and principles underpinning robust A/B testing.
- Willingness to learn SQL and/or Python.
- Commitment to inclusive working and continuous development.