
Location
London
Hours
Full Time - hours as per store requirements
Salary
Negotiable, dependent on experience, store size, complexity and location
About the Role
As a Food Manager at Sainsbury's, you will role model and coach for high standards and efficiency across the entire food hall. You will manage compliance to processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping us remain the first choice for food shopping.
People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer service.
Our Food Managers are hands-on leaders who drive bold leadership, passion for service, and operational excellence. You will empower your team to raise the bar daily, ensuring product availability, safety standards, and seamless daily operations. This role is vital in creating a rewarding work environment for colleagues and an exceptional shopping experience for customers.
Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Annual bonus scheme based on performance
- Free food and hot drinks for colleagues in all stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme offering discounted investment opportunities
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to support personal and professional growth
- Cycle to Work scheme to hire bikes and equipment with tax savings
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
Sainsbury’s is committed to being an inclusive workplace where every colleague can thrive and every customer feels welcome. We offer enhanced discretionary leave for families and carers, resources to support colleagues and teams, and a range of development opportunities including mentorship, training, and career progression pathways. We celebrate diversity through initiatives and events fostering a culture of inclusion and respect.
Experience
Previous line management responsibilities in a fast-paced, operational environment. Proven track record of delivering exceptional customer experiences and coaching others to consistently raise standards. Experience leading teams in dynamic, customer-facing settings such as retail, food service, or hospitality. Demonstrated success in delivering against a wide range of KPIs including sales, stock availability, customer satisfaction, and colleague engagement. Confident management of complex people matters including performance, absence, and formal employee relations cases.
About you
You are a passionate leader who inspires and drives high performance. You create a culture where colleagues thrive and are motivated to deliver excellent customer service. You are comfortable leading operations independently in the absence of senior management and have a hands-on approach to problem solving and team empowerment.
Qualifications
Relevant leadership experience in a high-volume, fast-paced operational setting is essential. Specific qualifications are not stated but a strong background in managing teams and delivering operational excellence is required.
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