Location
London

Hours
Full Time - hours may vary depending on store needs and operational requirements

Salary
Negotiable, dependent upon experience, store size, complexity and location

About the Role
As a Food Manager at Sainsbury's, you will role model and coach for high standards and efficiency across the entire food hall. You will manage compliance to processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping us remain the first choice for food shopping.
People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer experiences.
Our Food Managers are hands-on leaders who drive operations, maintain safety standards, and ensure product availability. You will empower your team to raise the bar every day, making work rewarding for colleagues and shopping a next-level experience for customers. This role is vital in bringing our purpose to life through bold leadership and a passion for service.

Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Annual bonus scheme based on performance
- Free food and hot drinks in stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme to build investment at discounted rates
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to support personal and professional growth
- Cycle to Work scheme offering tax and NI savings on bikes and equipment
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Inclusive workplace committed to diversity, equity, and support for carers and families
- Development opportunities including mentorship, training, and career progression pathways

Experience
- Previous line management responsibilities in a fast-paced, operational environment
- Proven track record of delivering exceptional customer experiences and coaching others to raise standards
- Leadership experience in a high-volume, customer-facing setting such as retail, food service, or hospitality
- Demonstrated success in delivering against KPIs including sales, stock availability, customer satisfaction, and colleague engagement
- Experience managing complex people matters including performance, absence, and formal employee relations cases with confidence and fairness

About you
- Passionate about brilliant customer service and leading teams to achieve high performance
- Comfortable leading operations independently in the absence of senior management
- Strong problem-solving skills and ability to keep teams focused on delivering for customers
- Committed to fostering a culture where colleagues thrive and customers receive outstanding service

Qualifications
- No specific qualifications required, but leadership experience and a passion for food retail are essential