Location
London, London

Hours
Full Time - hours as per store requirements

Salary
Negotiable, dependent on experience, store size, complexity and location

About the Role
As a Food Manager at Sainsbury's, you will role model and coach for high standards and efficiency across the entire food hall. You will manage compliance to processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping us remain the first choice for food shopping.
People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer experiences.
Our Food Managers are hands-on leaders who drive operations, maintain safety standards, and ensure product availability. You will empower your team to raise the bar every day, making work more rewarding for colleagues and shopping a next-level experience for customers. This role is vital in bringing our purpose to life through bold leadership and a passion for service.

Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% every Friday and Saturday at Sainsbury’s
- Annual bonus scheme based on performance
- Free food and hot drinks for colleagues in all stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme offering discounted investment opportunities
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to support personal and professional growth
- Cycle to Work scheme offering tax and NI savings on bikes and equipment
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Inclusive workplace committed to diversity, equity and inclusion with enhanced discretionary leave and support for carers
- Development opportunities including mentorship, training and career progression pathways

Experience
- Previous line management responsibilities in a fast-paced, operational environment
- Proven track record of delivering exceptional customer experiences and coaching others to raise standards
- Leadership experience in a high-volume, customer-facing setting such as retail, food service, or hospitality
- Demonstrated success in delivering against KPIs including sales, stock availability, customer satisfaction and colleague engagement
- Experience managing complex people matters including performance, absence and formal employee relations cases with confidence and fairness

About you
- Passionate about brilliant customer service and inspiring teams to deliver the same
- Strong operational leader comfortable managing daily store operations independently when required
- Able to motivate and develop colleagues to create a thriving and high-performing culture

Qualifications
- No specific qualifications required, but leadership experience and a commitment to delivering excellent customer service are essential