Location
London

Hours
Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

Salary
Negotiable

About the Role
Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor, and at the collection counter. Collect products from the stock area for customers, take payments, provide details on financial service offerings for certain products, and process refunds. Be present on the shop floor helping customers with questions and provide advice on a wide range of products, supporting in the stock room when the store is quiet. Build great knowledge about our products, services, and promotions to help provide recommendations.

As one of the leading UK digital retailers, Argos provides customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for customers when they visit our stores to shop or collect their online orders.

Working for us has great rewards: We truly value our colleagues and provide market-leading benefits and training to reflect that including a discount card offering 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday. Generous holiday entitlement based on hours worked, plus maternity and paternity leave. Sainsbury’s share schemes allow you to buy shares at discounted prices. Additional shopping discounts include special offers on gym memberships, restaurants, holidays, retail vouchers and more. Wellbeing support includes free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.

Please note that vacancies may close quickly, so early application is encouraged.

Experience
No specific experience required. You will be fully trained in a variety of skills, giving you opportunities to learn, develop, and try new things.

About you
Friendly and welcoming, with a genuine enthusiasm for understanding customers and helping them have a great experience. Comfortable discussing financial services when customers are buying certain products, ensuring information shared is clear and helpful. Happy working at pace in a physical, high-energy environment, collaborating with the team to get more done and support one another. Prepared to work flexibly and productively to a high standard across the store, taking ownership and stepping in where needed. Embraces new digital tools and technology, using them confidently to work effectively and deliver excellent outcomes. Has great attention to detail and takes pride in keeping the store clean, safe, and clutter-free, creating the best shopping experience for customers.

Qualifications
You must be above the school-leaver age in your country and have the right to work eligibility in the UK. No formal qualifications are required for this role.

Inclusion and Support
We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We offer enhanced discretionary leave for families, support for carers, and resources to help colleagues understand and support their roles effectively. Our internal colleague networks promote representation and help remove barriers. We provide a range of development opportunities including mentorship, training, and career progression pathways. We celebrate diversity through initiatives and events fostering a culture of inclusion and respect.

As a Disability Confident Leader, all candidates have the opportunity to be offered an interview through an online assessment prioritizing those who most closely match the essential criteria. Reasonable adjustments during application or interview stages are available upon request.