Location
London

Hours
Full Time

Salary
Competitive salary package

About the Role
In this role, you will lead the strategy, development, optimisation and governance of Balfour Beatty UK's digital learning ecosystem, ensuring learning technologies and digital solutions enable workforce capability, skills development and business performance. Acting as the organisation's subject matter expert for learning technologies, you will own the performance, roadmap and continuous improvement of the Learning Management System (LMS), Learning Experience Platform (LXP) and associated learning technologies. You will leverage learner insight, analytics, automation and emerging technologies, including AI, to enhance the employee learning experience and maximise business impact.

You will lead the strategy for the development of a digital learning ecosystem including LMS and future LXP solutions. Leading through your team, you will maintain governance processes, standards and quality controls for digital learning content and learning technologies. You will ensure all compliance, mandatory and role-specific learning requirements are effectively deployed, monitored and reported across Balfour Beatty UK.

Optimising organisational reporting, dashboards and analytics relating to learning compliance, learner engagement and platform performance will be a key focus. You will work with content owners to support innovation in digital learning content, retire out-of-date digital learning and explore opportunities to align learning content with current thinking.

You will ensure learning content remains accurate, current, compliant and aligned with organisational requirements. Quality assurance processes for digital learning content, including accessibility, consistency, branding and user experience standards, will be maintained. Supporting audit, assurance and regulatory requirements through robust learning governance and reporting processes is essential.

You will lead operational relationships with LMS providers and external learning technology suppliers and support the development of business cases, requirements gathering, procurement activity, vendor evaluation and delivery planning for future LMS/LXP solutions. Staying informed of developments within the digital learning industry, you will identify opportunities to leverage artificial intelligence, automation, personalised learning and emerging technologies.

Collaboration with colleagues responsible for eLearning development will ensure learning content and technology platforms work seamlessly together. You will support projects related to digital capability, learning experience design and wider workforce development initiatives. Ensuring digital learning solutions meet accessibility standards and provide an inclusive learning experience for all employees is a priority.

Providing high-quality consultancy and support to stakeholders, managers and learners regarding learning technology and digital learning services will be part of your role.

Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Experience
- Learning Management System administration and management
- Learning Experience Platform administration and management
- Digital learning governance and quality assurance
- Learning analytics, reporting and dashboard development
- Stakeholder management and relationship building
- Data analysis and insight generation
- Project and programme management
- Vendor and supplier management
- Risk management and assurance
- Strong written and verbal communication skills
- Process improvement and operational excellence
- Digital accessibility and inclusive design
- Change management and adoption support
- Business analysis and requirements gathering
- Problem solving and decision making
- Facilitation, presentation and engagement at all levels (including senior leaders)

About you
You are a strategic and innovative digital learning professional with strong leadership skills. You have a passion for leveraging technology to enhance learning experiences and business outcomes. You are collaborative, proactive and able to influence stakeholders at all levels. You are committed to maintaining high standards of quality, accessibility and compliance in digital learning solutions.

Qualifications
- Educated to Degree level or equivalent experience, such as CIPD
- Strong knowledge of Learning Management Systems (LMS) and Learning Experience Platforms (LXP)
- Understanding of digital learning technologies and delivery methods
- Familiarity with learning governance frameworks and controls
- Knowledge of eLearning standards and methodologies (SCORM, xAPI and related standards)
- Understanding of learning analytics and performance measurement
- Knowledge of adult learning principles and instructional design
- Awareness of digital accessibility standards and inclusive learning practices