Location
London

Hours
Full Time (hours not specified)

Salary
£33,094 per annum

About the Role
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a wide range of hospital and community services across south London and specialist care for patients from further afield. The Trust is renowned for clinical excellence, high quality teaching, and research, and is part of King’s Health Partners, an accredited UK academic health sciences centre.

The Education Training and Development (ET&D) Administrator will provide high quality support for the delivery of educational activities within the Trust. This includes administrative maintenance, development of the Learning Management System (LMS), and responsibility for specific learning and development projects. The role involves working collaboratively with the Education and Training Delivery Manager and Learning Systems Manager to coordinate Mandatory and Statutory Training, acting as a first point of contact for key activities and providing a friendly, confident, and proactive customer service to learners.

The post holder will support Trust staff, managers, and clients by providing advice on core operations and systems across the ET&D department and will work flexibly across the team to support various core areas of delivery including systems and processes.

Main Duties
- Co-ordinate and support training activities, develop systems, and manage specific projects within ET&D
- Maintain and record training activities completed by staff across the Trust
- Produce reports, papers, and presentations for a range of stakeholders
- Organise and lead on room bookings for meetings and training events
- Produce and maintain standard operating procedures for administrative tasks
- Respond to queries from staff, managers, and stakeholders professionally and promptly
- Gather and share feedback from training activities
- Ensure all Statutory and Mandatory training topics are accessible and diverse
- Travel to community sites to deliver Community Statutory and Mandatory Training Days
- Ensure accurate, timely, and secure data logging

Working for Our Organisation
The ET&D department is part of the Trust’s Workforce Directorate and is committed to continuous improvement and development. The service leads on pan-trust training and learning solutions supporting clinical and corporate governance, as well as individual professional and personal development. ET&D plays a key role in governance and evaluation of education and training across the organisation, ensuring alignment with Trust objectives.

Project Responsibilities
- Liaise with training providers, staff, and managers on specific projects
- Participate in project management teams and working groups
- Support development and delivery of blended learning solutions including webinars and online resources
- Assist in implementing evaluation systems for mandatory programmes
- Plan and deliver system projects to improve data capture and sharing
- Manage project risks, benefits, and stakeholder priorities

Communication
- Maintain and update ET&D mandatory training pages on the Trust intranet
- Liaise with communications team to raise staff awareness of training activities
- Promote available training options and provide updates to staff

Service Improvement
- Advocate change and development to support education delivery across the Trust
- Contribute to the implementation of ET&D strategic aims and objectives
- Propose improvements to working practices and procedures
- Actively participate in team meetings and suggest service improvements

Experience
- Essential: Experience in event co-ordination/management
- Essential: Experience using Microsoft Office packages including Outlook, Excel, Word, and PowerPoint
- Desirable: Experience in reporting data
- Desirable: Experience working in Training and Development

About You
- Strong attention to detail
- Excellent communication skills with staff at all levels
- Well-organised and able to manage multiple tasks effectively
- Ability to work collaboratively and provide proactive customer service

Qualifications
- Essential: Educated to degree level or equivalent experience
- Desirable: Knowledge of statutory and mandatory training requirements