Location
Golders Green, with travel to other resources across North London, East London and Essex.

Hours
Average of 36.25 hours per week, Monday to Friday.

Salary
£35,000 per annum

About the Role
Jewish Care is seeking an experienced Employee Relations Adviser to join our HR team and support the delivery of a high-quality, responsive Employee Relations service across the organisation. This role is suited to a CIPD Level 5 qualified ER professional with proven experience managing employee relations casework in a complex, values-led or unionised environment. You will provide practical, solution-focused ER advice to managers, manage a varied caseload, and contribute to effective case management, governance and continuous improvement. The role requires strong alignment with the Jewish Care Strategic Vision and Values, excellent stakeholder management skills, and a confident, professional approach to employee relations.

Key Responsibilities
Employee Relations & Case Management
Manage a caseload of employee relations matters including performance, conduct, disciplinary, grievance, and short- and long-term absence cases. Provide clear, practical ER advice to managers in line with UK employment legislation, HR policies and best practice. Lead and support investigations and hearings, including documentation and outcome letters. Ensure ER cases are progressed efficiently and closed within agreed timeframes.
Manager & Stakeholder Support
Build strong, effective working relationships with managers, HR colleagues and Trade Union representatives. Deliver a responsive, professional and customer-focused ER service. Escalate complex or high-risk matters appropriately and support risk management.
HR Advice, Systems & Documentation
Respond promptly to HR Advice inbox enquiries. Maintain accurate ER case records and update information within the iTrent HR system. Support preparation of documentation for Employment Tribunal cases where required.
Projects, Improvement & Compliance
Contribute to ER projects, process improvement and continuous improvement initiatives. Maintain up-to-date knowledge of employment law and ensure compliance with organisational policy.

Experience
- Proven experience managing moderate-complexity employee relations casework with confidence and autonomy.
- Experience advising managers on absence, performance, conduct, disciplinary and grievance matters.
- Experience working with Trade Unions (desirable).

About you
- Strong working knowledge of UK employment law and HR best practice.
- Excellent communication, organisational and stakeholder management skills.
- A professional, confidential and customer-focused approach.
- Strong alignment with Jewish Care’s Strategic Vision and Values.

Qualifications
CIPD Level 5 qualification (essential).