Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Are you an experienced HR professional looking for a new and exciting leadership opportunity? Are you committed to team leadership and providing expert advice? Would you like to take the next step and further your career in a supportive, busy London Trust? Would you like access to professional development opportunities and award-winning health and well-being services in your role? If so, then this may be the perfect new opportunity for you! The payroll and pension’s team at Guy’s and St Thomas’ are looking for an experienced, enthusiastic HR professional to step into the Employee Services Manager role. Spanning Guy’s, St Thomas’, Evelina, Royal Brompton and Harefield hospitals as well as our community services this role will play a vital role in ensuring accurate and timely advice for our dedicated staff. We also provide services to another NHS Trusts and are looking to expand this service across the region, this role will be part of the team involved in leading this expansion. We are a leading Trust based in the heart of London, who pride ourselves on providing exceptional healthcare services to our diverse community. Our commitment to excellence extends beyond patient care and encompasses all of our valued employees. As our Employee Services Manager you will be an integral part of the team that supports the backbone of our organisation - our hardworking and dedicated staff. Main duties of the job In this role you will lead a team of HR Advisors, overseeing the employee help-desk and ensuring efficient processing of enquiries and compliance for our employees whilst influencing positive change. Your expertise will contribute to maintaining our reputation for reliable and HR service function. You will work closely with internal and external stakeholders and provide ongoing training and support to your teams whilst working alongside the Head of Payroll and Pensions to continually strive for service improvement. We are proud of what we do and are looking for someone who is equally as passionate about what they do and wants to contribute directly to the well-being of our staff. In return we will support your growth by providing access to learning and development opportunities to enhance your skills and stay updated with industry trends. You will also have access to all the Trust’s benefits including our award-winning health and wellbeing service. You will be able to collaborate daily with likeminded professionals dedicated to our organisation’s mission and be based in the vibrant city of London, with all the cultural and lifestyle benefits it offers. Working for our organisation Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 26,000 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. Detailed job description and main responsibilities If you are a dynamic HR professional with leadership experience, have good understanding of compliance, ESR and statutory regulations and are eager to make a meaningful contribution within the Trust, then we invite you to carefully read the detailed job description & person specification attached and apply for this exciting new role! Main responsibilities include: Provide strategic direction and guidance to the HR Services team, ensuring adherence to regulatory requirements and best practices. Collaborate closely with the Head of Payroll and Pensions to develop and implement payroll and pensions strategies aligned with the Trust's goals. Oversee the accurate processing of employee requests for information, maternity and paternity advice and AfC Terms and Conditions Lead for the HR Services team in managing the ESR system enhancements ensuring communication and training is provided for the system amendments. Develop and maintain strong working relationships with internal and external stakeholders including the Nursing Roster team, Temporary Staffing team, Clinical Group staff internally and external stakeholders such as agencies and applicants, regional Trade Union representatives and other outside organisations. Stay up to date with changes in legislation and regulations, adapting processes as necessary. Provide insightful reporting and analysis related to payroll and pensions for decision-making purposes. Person specification Experience Essential criteria Experience of partnership working within complex organisations Significant experience managing service development and delivering workforce strategy Experience implementing organisational and service change. Skills Essential criteria Exceptional verbal and written communication; able to communicate clearly and effectively on a range of highly complex employment issues Expert knowledge of Agenda for change (AfC) terms and conditions Qualifications Essential criteria Masters degree or equivalent training, knowledge, skills and experience Evidence of continuing professional development. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Shaun Holsgrove Job title Head of Payroll & Pensions Email address [email protected] Telephone number 07767298463