Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The Education Training & Development Training Coordinator will be responsible for supporting the CET to ensure clinical staff and students within the Trust are supported to carry out their roles. This will involve working with the Training Topic Leads and their teams to capture programme administration requirements and ensure they are delivered to the necessary timeframes. The post holder will support the ET&D Manager, building relationships across the organisation to promote and support a positive learning environment for all learners through effective planning the facilitation of relevant Training programmes (i.e. TOT). There will also be a requirement to provide technical support to facilitators in virtual and face to face classrooms and online workshops. The post holder will need create strong systems of cross-working and cover in order to ensure a seamless provision of the high quality customer service to the rest of the team, to our partners and staff across the Trust. Main duties of the job · Support the planning, preparation, coordination and evaluation of training supported by the CET; this requires scheduling, pre-and post-course administration, evaluations, marketing and customer service, as well as other general administrative tasks such as arranging meetings · Work with the CET admin and, where required, the wider ET&D admin team to plan the delivery of work, ensuring adequate cover is in place. · Act as a point of contact for current clinical education team coordinated training attendees and alumni, working towards the development of lifelong learning communities · Take on the role of technical support facilitator in the delivery of online training and virtual classrooms, supporting learner engagement, and other functionality as required by the lead facilitator · Support the administrative requirements for the CET meetings (i.e. take notes/minutes, recording, facilitation of meeting, etc.) · Pro-actively seek solutions to technical or process issues, particularly in relation to the use of the operational systems and the full range of virtual platforms used by the team · Ensure accurate records of training activity are maintained on College of Healthcare and/or other recording tools as necessary · Support with the organisation, development and facilitation of CET training programmes See job specification for further information Working for our organisation Guy’s and St Thomas’ NHS Foundation trust comprises five of the UK’s best-known hospital -Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation Trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe. We provide treatment for people with heart and lung disease, including rare and complex conditions, offering some of the most sophisticated treatment that is available anywhere in the world. Detailed job description and main responsibilities · Support the planning, preparation, coordination and evaluation of training supported by the CET; this requires scheduling, pre-and post-course administration, evaluations, marketing and customer service, as well as other general administrative tasks such as arranging meetings. · Work with the CET admin and, where required, the wider ET&D admin team to plan the delivery of work, ensuring adequate cover is in place. · Support the design, development and evaluation of training programmes producing high quality course information and content and, where necessary, support facilitation of learning events · Act as a point of contact for current clinical education team coordinated training attendees and alumni, working towards the development of lifelong learning communities · Take on the role of technical support facilitator in the delivery of online training and virtual classrooms, supporting learner engagement, and other functionality as required by the lead facilitator · Develop and maintain an excellent knowledge of virtual platforms including their interoperability with the Trust’s Learning Management System. · Support on the planning of face to face training, including drawing up project plans, organising rooms and appropriate trainers. · Support the administrative requirements for the CET meetings (i.e. take notes/minutes, recording, facilitation of meeting, etc.) · Pro-actively seek solutions to technical or process issues, particularly in relation to the use of the operational systems and the full range of virtual platforms used by the team · Ensure accurate records of training activity are maintained on College of Healthcare and/or other recording tools as necessary · Support with the organisation, development and facilitation of CET training programmes · Develop collaborative working relationships with education leads within the Clinical Groups, colleagues in Education Training and Development, Workforce and Data Technology and Information (DT&i) · Build and sustain effective working relationships with topic leads, managers and staff and external providers in order to ensure a responsive and pro-active training that reflects the needs of the organisation. · Promote a c ult ur e o f conti nu ou s l e arn i ng fo r all encouraging all staff to uncover and realise their p otenti al. · Hold complex discussions with staff at all grades and responsibilities up to and ensure processes are in place to deliver accurately and timely information, all mandatory information requirements, e.g. communicating with wider staff groups including topic leads, DMTs, internal and external stakeholders · The post requires significant ability to plan and organise complex work such as scheduling training across the trust for a 12-month period and dealing with issues as they arise such as cancellations and changing requirements following professional needs and service changes · The postholder will be required to manage and maintain database systems and spreadsheets and will require, as a baseline, an intermediate level of IT skills and competence Person specification Qualifications Essential criteria Degree or significant experience in a senior Administration role plus underpinning knowledge comparable to a degree-level qualification Intermediate-level skills in Word, Outlook, Excel and PowerPoint A good standard of education to GCSE level in English and Maths Desirable criteria Training qualification or equivalent level of experience Previous experience Essential criteria Experience in co-ordinating learning programmes or other similar events in including working with others to capture requirements, create plans, schedule diaries and book rooms/meetings Experience in long-term planning and scheduling Demonstrable experience in improving levels of customer experience Experience of providing a wide range of administrative tasks Experience in creating spreadsheets and producing statistical reports Experience designing or improving processes Desirable criteria Experience in using learning management systems Experience in learning and development administration Experience of delivering training Skills/Knowledge/ Ability Essential criteria Good knowledge of videoconferencing platforms including Zoom and MS Teams Ability to communicate orally and in writing to a very high standard. Ability to manage own time and prioritise effectively, often to tight deadlines Presentation skills (including ability to create PowerPoint visuals) Proven problem solving and logical reasoning skills Able to understand wider organisational issues and translate these within the context of learning and education Ability to form productive working relationships with a wide range of staff Proactive and flexible with the ability to show initiative, sensitivity and enthusiasm for work Desirable criteria Ability to facilitate or co-facilitate meetings Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Kate Anagnostopoulou Job title Placement Development Facilitator Email address [email protected] Telephone number 07788325168 Additional information Borja Carrillo - Project Manager for Mapping & Allocations [email protected] 07795061049