Location
London

Hours
Part Time

Salary
Negotiable

About the Role
Join Accor, a global leader in responsible hospitality, where passion drives everything we do. At Novotel London Waterloo, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell. As a Food & Beverage Team Member Waiter/Waitress, you will deliver consistent and memorable service with a welcoming smile, working closely with your team to ensure every guest leaves wishing to return. This role offers the opportunity to grow within a supportive and diverse environment, with access to comprehensive training through the Accor Academy and numerous benefits including free night stays in UK hotels, 50% discount in Accor restaurants, discounted hotel rates worldwide, and wellbeing support. You will be part of a 178-room hotel featuring meeting rooms, a bar, restaurant, fitness center, and sauna. Fluency in English is essential to provide excellent guest care. Experience the guest perspective firsthand with a one-night stay arranged during your onboarding. Become a Heartist® and contribute to creating lasting, impactful experiences for guests, colleagues, and the planet.

Experience
Previous customer service experience preferred.

About you
You are a sparkling, upbeat personality who can quickly build rapport in a fast-paced environment. You wear your smile with pride and understand the power of a welcoming nature. You are eager to be part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations. Fluency in English is required to ensure excellent communication and guest care.

Qualifications
No formal qualifications are specified, but a commitment to learning and growing within the role is essential. Comprehensive training will be provided to support your development.