Location
London, London

Hours
Full Time - hours to be discussed during the interview process

Salary
Negotiable, dependent on experience, store size, complexity and location

About the Role
As a Food Manager at Sainsbury's, you will role model and coach for high standards and efficiency across the entire food hall. You will manage compliance to processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping Sainsbury's remain the first choice for food shopping.
People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer experiences.
Our Food Managers are bold leaders who empower their teams to raise the bar every day. You will be hands-on, driving product availability, safety standards, and seamless daily operations. Your leadership will make work more rewarding for colleagues and shopping a next-level experience for customers. This is how we bring our purpose to life, one powerful action at a time.

Experience
- Previous line management responsibilities in a fast-paced, operational environment.
- Proven track record of delivering exceptional customer experiences and coaching others to consistently raise standards.
- Experience leading teams in dynamic, customer-facing settings such as retail, food service, or hospitality.
- Demonstrated success in delivering against a wide range of KPIs including sales, stock availability, customer satisfaction, and colleague engagement.
- Experience managing complex people matters including performance, absence, and formal employee relations cases with confidence and fairness.

About you
You are a passionate and inspiring leader who drives high performance and creates a culture where colleagues thrive. You are comfortable leading operations independently in the absence of senior management and are committed to delivering brilliant customer service.

Qualifications
Relevant leadership experience in a high-volume, fast-paced operational setting is essential. Specific qualifications are not listed but a strong background in managing teams and operations is required.