Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. With over 34,000 people across more than 30 countries, we are dedicated to improving quality of life by solving the world’s most complex challenges together. The Global Social Media Manager plays a pivotal role in defining and leading Arcadis’ global organic social media strategy, ensuring social media is a high-performing channel within our broader brand, marketing, and growth agenda. This strategic, commercially minded leadership role requires autonomy, clarity in a complex global environment, and the ability to translate enterprise priorities into consistent operational delivery across the business.

The successful candidate will shape how social media drives brand positioning, omnichannel engagement, and demand generation while protecting and enhancing Arcadis’ reputation globally. This role involves building strong relationships with senior stakeholders, influencing leadership decisions, and aligning social activity with business objectives, brand standards, and growth ambitions. You will lead the development of global social strategy, governance, channel excellence, and marketing programme integration, while developing the talent, capabilities, and ways of working to deliver the strategy at scale.

Working closely with the Digital Marketing Director, offshore social media team, brand and communications, employer brand, content creators, digital marketing colleagues, and global and regional stakeholders, you will ensure social media is a strategic driver of Arcadis’ omnichannel engagement approach.

Experience
- Minimum 7 years’ experience in digital marketing with significant expertise in social media strategy and management.
- Proven track record developing and leading social media strategy for complex, global or matrixed organisations.
- Experience translating strategy into consistent operational delivery across multiple teams, stakeholders, and markets.
- Strong background supporting brand positioning, audience engagement, and demand generation through social and integrated digital activity.
- Demonstrated ability to operate autonomously, balancing strategic thinking with practical execution.
- Experience managing and influencing senior stakeholders in a global business environment.
- Skilled in identifying, managing, and mitigating reputational risk across social channels.
- Deep understanding of social platforms, audience dynamics, content strategy, and analytics.
- Proficient with social media management tools; experience with Oktopost is advantageous.
- Strong experience with Google Analytics and social media reporting tools.
- Proven leadership in coaching and developing talent, building high-performing teams and long-term capability.
- Experience leading offshore teams is beneficial.

About you
You are a strategic and commercially minded leader who thrives in a complex global environment. You bring clarity and sound judgement, building credibility with senior stakeholders and providing strategic counsel. You are passionate about social media’s role in brand growth and reputation management and are committed to developing teams and capabilities to deliver best-in-class global social media functions. You are proactive, collaborative, and able to influence across multiple disciplines and regions.

Qualifications
Bachelor’s degree in Marketing, Business, Communications, or a related discipline.