Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The Evelina London Clinical Group is seeking a new Head of Business Intelligence, providing a fantastic opportunity for a forward thinking and analytical leader to join our Clinical Group in a vital leadership role. The post holder will use data and analysis to support the delivery of effective care to our patients and families whilst aiding the planning of service development and the identification of key risks and opportunities. The post will work at a key intersection between the Clinical Group and Trust information services and the ideal candidate will bring extensive informatics management experience as well as an ability to translate and energize clinical and operational colleagues to use that information to improve services for women, children and families. Main duties of the job You will be responsible for overseeing and developing a team of analysts across the Clinical Group, and working closely with the Deputy Director of Operations to achieve the ambition to be a data driven Clinical Group. This will span all aspects of services from activity and performance monitoring, risk assessment, and business case development and involve close working with clinical and operational colleagues across the full multi disciplinary team. You will also be an integral part of the Trust Health Informatics team – with access to all relevant professional development and support. Part of the role will be to take on responsibility for aspects of national reporting on behalf of the wider Trust. Working for our organisation Evelina London Women’s & Children’s Healthcare brings together Trust’s services for children and women, including Evelina London Children’s Hospital. With an annual turnover of more than £430 million and 4,000 staff we are growing rapidly. As the only NHS Trust in London with women’s and specialist children’s services on one site we have unique opportunities to provide excellent, high-quality, integrated care for mothers, babies and children. We operate through five clinical directorates: Children’s Medicine and Neonatology; Children’s Surgery, Theatres and Anaesthesia; Children’s Cardio-respiratory and Intensive Care; Children’s Community Services and Women’s Services. Every year, the number of children and young people Evelina London cares for, in our hospitals and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life. Evelina London is here for children, young people and women from London to South East England, and provides specialist care for families around the UK and across the world. Detailed job description and main responsibilities We are looking for someone who will bring excellent analysis and data manipulation experience and skills, with a strong interest in collaborative working, supporting development of systems and processes and improvement of services development, and a commitment to collective leadership. You will be highly collaborative, systematic and rigorous in your approach, with very well-developed communication skills and high levels of emotional intelligence. We would like to encourage applicants from all backgrounds. If you believe you have the skills, enthusiasm and ambition to join out team we would love to hear from you. Person specification Knowledge Essential criteria Comprehensive transformation programme management experience in large complex organisations, which preferably should be in a health care or health service environment. Successful complex change management experience, with a proven track record and demonstrated ability of working collaboratively with a variety of organisational levels to deliver programme goals. Experience of senior staff performance management, including motivating, developing, and coaching to meet appropriate deadlines. Substantial evidence of the ability to involve teams in analysis of situation and solution development; persuade teams to take on new ways of working and to constructively challenge the status quo. Knowledge of the current and future digital approaches that the trust will need to harness and of the digital health marketplace of potential partners that the trust will need to work with Knowledge of clinical and administrative IT systems and processes, as well as of administrative roles and processes within healthcare Skills Essential criteria Uses advanced analytical and judgement skills including understanding and application of the complex statistical and numerical data. Applies excellent communication skills, both written and verbal, including advanced formal presentation skills, to audiences that may be highly specialist professionals, or may be hostile. Has extensive experience and capability in relation to influencing and negotiating at senior levels, in an environment that may be contentious, political or ambiguous with multiple vested interests. Works flexibly, prioritises workload and resources in response to changing demands and requirements. Qualifications Essential criteria Masters level or equivalent experience Significant experience at a senior level and demonstrable CPD Style Essential criteria Able to maintain high levels of professionalism and leadership in the face of resistance, objection, conflict and tight deadlines. Confidence, resilience, energy and proactivity to maintain the pace of change required to achieve the desired outcomes, holding others to account for delivery (both internally and externally) Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Eleanor Fitzgerald, Job title Evelina London Deputy Director of Operations Email address [email protected] Additional information Roger Harris, Assistant Director of Health Informatics via email [email protected]