Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Are you an experienced Payroll and Pensions professional looking for a new and challenging role that will oversee the development and management of payroll services across south east London? Are you committed to service improvement through strategic leadership? Would you like to work in one of the largest NHS Trust’s in the UK, whose payroll and pensions department are fully committed to service improvement and user satisfaction? If so, then read on as this might be the perfect next step in your career. You will be responsible for the strategic leadership of skilled payroll & pensions teams. Your strategic vision will help the department and Trust achieve its long-term goal of being a first-rate provider of payroll services across south east London. There are exciting and ambitious plans to oversee the transfer of services for another NHS Trust from an outsourced provider to an in-house specialist payroll team in 2024. You would be directly involved in ensuring this transfer is efficient and demonstrable service improvement made. You will work closely with internal and external stakeholders and partner organisations to ensure best practice is shared and services benchmarked across internal and external networks to ensure continuous service improvement. The payroll and pension’s team at Guy’s and St Thomas’ are looking for a true leader who is passionate about what they do and strive for continuous service improvement. Main duties of the job To provide professional and highly specialist advice and leadership ensuring that Payroll and Pensions are appropriately managed and developed to meet the changing needs of the Trust where no precedent is set To design and manage competitive Service Level Agreements in line with Trust strategy and service objectives and to be an ‘expert’ in respect of industry best practice and technology To lead on the development and implementation of service efficiencies through system innovation and development of new policies and protocols to create a service strategy that addresses business need To manage local service improvement initiatives and participate in Trust wide development programmes that drive development and modernisation Working for our organisation We are proud of what we do and are looking for someone who is equally as passionate about what they do and wants to contribute directly to the well-being of our staff. In return we will support your growth by providing access to learning and development opportunities to enhance your skills and stay updated with industry trends. You will also have access to all the Trust’s benefits including our award-winning health and wellbeing service. You will be able to collaborate daily with likeminded professionals dedicated to our organisation’s mission and be based in the vibrant city of London, with all the cultural and lifestyle benefits it offers. Spanning Guy’s, St Thomas’, Evelina, Royal Brompton and Harefield hospitals as well as our community services and another Trust in South East London, this role will play a vital role in ensuring accurate and timely remuneration and pensions advice for our dedicated staff. We are a leading Trust based in the heart of London, who pride ourselves on providing exceptional healthcare services to our diverse community. Our commitment to excellence extends beyond patient care and encompasses all of our valued employees. Our employees are at the heart of what we do and without them we could not provide first-rate care to our patients. As such we need our Head of Payroll and Pensions to be passionate about ensuring fair and timely pay and expert pensions advice is available for all staff. Detailed job description and main responsibilities If you are a dynamic payroll and pensions professional with leadership experience, and eager to make a meaningful contribution within the Trust, then we invite you to carefully read the detailed job description & person specification and apply for this exciting role. Interviews: Week commencing 13 th November but date to be confirmed Person specification Knowledge Essential criteria Master’s Degree or equivalent level experience. MCIPPdip or equivalent experience Evidence of continuing professional development. Experience Essential criteria Successful track record of delivering effective payroll and pension services as a senior manager in a large, complex acute healthcare environment including staff management, financial management and change management. Experience of delivering successful strategic and operational performance management and continuous improvement in the quality of service delivery; including business case preparation, service initiation, contract negotiation, and the development and monitoring of outcome and output measures. Extensive experience in managing large operational teams within a complex organisation Experience of working with a diverse range of stakeholders and a successful track record of influence and engagement. Skills Essential criteria Exceptional verbal and written communication; able to communicate clearly and effectively on a range of complex Payroll and employment issues. Strong leadership, interpersonal skills and authority; able to successfully foster and manage inter-relationships between own department and other directorates and organisations A compassionate leader with a proven track record of creating a common purpose and instilling organisational values and behaviours that promotes a corporate vision and a positive working environment Strong organisational ability and well-developed resource and staff management skills: able to forecast, plan, develop and manage team capability in line with business plan and organisational vision Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Mary Hardman Job title Deputy Director of People Operations Email address [email protected]