Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The post holder will be responsible for strategic and operational management of the Chief Executive’s Private office. The position is part of a dynamic team delivering an effective service supporting the Chief Executive and Executive Directors across the Group Management Executive team to provide high quality policy advice, information and administrative support. This is a fixed term post for up to 18 months Main duties of the job Lead the strategic and operational management of the Chief Executive’s Private Office. Responsible for delivering an effective service supporting the Chief Executive and Executive Directors across the Group Management Executive team by providing high quality policy advice, information and administrative support. Responsible for compiling business plan and developing strategy for Chief Executive and Executive Director Office Synthesise information from a wide range of internal and external sources, using it to provide high quality advice and support to the Chief Executive and their team and to contribute to corporate policies and strategy. Strategically support a number of work streams on behalf of the Chief Executive, ensuring they deliver as required with performance targets are met, and to provide input into policy and decision making at a Trust level. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best-known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research and innovation. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. Organisational Values: Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust. The post holder will: • Put patients first • Take pride in what they do • Respect others • Strive to be the best • Act with integrity Our values and behaviours framework describe what it means for every one of us in the Trust to put our values into action. Detailed job description and main responsibilities Please refer to the attached job description and person specification for a full list of role requirements and main responsibilities. Person specification Qualifications/ Experience Essential criteria Relevant Masters qualification or equivalent professional experience. Project management qualification or equivalent professional experience Considerable experience working in a leadership role in a private office. Demonstrate a successful track record of managing and delivering an effective support service and providing strategic advice on strategic options regarding service delivery Demonstrable success in delivering change and performance through management in accordance with strategic priorities and objectives Experience of working in partnerships across multiple organisations to secure change Experience of researching best practice and of identifying and interpreting national policy, and translating this in to local policy and procedure Evidence of delivering successful strategic and operational performance management and clearly demonstrating improvement in the quality of service delivery at a strategic level; including business case preparation, service initiation, and the development and monitoring of outcome and output measures. Considerable NHS experience of managing programmes of work, particularly service development and facilitating and managing change across a complex health system Desirable criteria Experience of dealing with complex complaints Skills/Knowledge/Ability Essential criteria Strong leadership, interpersonal skills and authority; able to successfully foster and manage inter-relationships between own unit and other Directorates A proven ability to plan strategically and a proven track record of creating a common purpose and instilling organisational values and behaviours that promotes a corporate vision. Proven ability to manage change effectively within an operational environment, building engagement and involvement and rewarding innovation. Strong analytical and problem solving skills. A proven credible and influential communicator with excellent networking and negotiating skills Intellectual flexibility, including the ability to understand both operational detail and wider strategic visions, and to articulate these to others; and the ability to cope with ambiguity and perform through uncertainty. Demonstrably excellent political skills and awareness, with the ability to understand the wider interest groups and stakeholders within the Trust, and to be able to work sensitively to overcome their differing positions and interests. Present highly complex, sensitive or contentious information to groups and individuals internal and external to the Trust at the highest levels Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups Excellent interpersonal skills, including proven listening and communication skills Working at a high level with clinical staff Additional Information Essential criteria A good understanding of the changing NHS environment Ability to listen to, question and challenge ideas when appropriate High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude Ability to incorporate often conflicting views in to decision making Strong sense of commitment to openness, honesty and integrity in undertaking the role. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Louise Moore Job title Head of Private Office Email address [email protected] Additional information Tendai Wileman- GSTT Chief of Staff & Director of Organisational Change [email protected]