Location
Orpington Office, UK, with hybrid flexibility and worldwide travel required.

Hours
Full Time

Salary
Competitive salary, commensurate with experience.

About the Role
THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our LIVE·TEAM group specializes in branding, signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. We work with some of the world’s most iconic properties and brands to elevate live events and make them unforgettable.

We are seeking a technology leader with strong commercial awareness who understands software delivery and emerging technology, but always starts with the needs of the business. As Head of Technology & Digital Delivery, you will lead our Digital Products and Technology function, collaborating closely with Client Services, Operations, Production, Creative and other teams. You will challenge established practices, help colleagues adopt change confidently, and connect technology delivery to business priorities.

Your leadership will cover:
1. Quest development team – overseeing the delivery of our internally developed management information system, including sprint progress, quality, testing, integrations, release readiness and supplier performance.
2. AI, automation and future business capability – building an AI and automation roadmap aligned with commercial goals, rapidly prototyping solutions, and guiding them through to reliable operational use.
3. Working with our people and delivering change – being visible and approachable, planning releases to minimize disruption, supporting colleagues with varying technical confidence, and fostering a responsive, accountable technology team.
4. Representing LIVE·TEAM across THE·TEAM – collaborating with THE·TEAM’s central IT to ensure shared technology benefits while protecting LIVE·TEAM’s specific operational and commercial needs.
5. Leading specialist teams and delivery partners – guiding internal specialists and external partners, including the 3D spatial capture and LiDAR team, to improve capabilities and deliver consistent, commercially valuable results.

This role requires balancing urgent client delivery with longer-term development, maintaining high standards for quality, security and reliability, and helping LIVE·TEAM innovate, grow and stay competitive in a fast-moving, client-led environment.

Experience
- Senior leadership in business-facing technology, digital product or software delivery within operationally complex organisations.
- Strong understanding of the full software development lifecycle including agile delivery, product roadmaps, integrations, testing, releases and ongoing development.
- Proven experience managing external software development partners alongside internal teams with clear accountability.
- Practical experience in AI-enabled software prototyping and automation, capable of turning business briefs into operational products.
- Hands-on software development or engineering experience sufficient to assess technical feasibility and work credibly with developers.
- Experience working within or representing an operating business in a wider group technology structure is desirable.
- Knowledge of Workday integration, APIs, enterprise data flows, spatial capture, LiDAR, 3D workflows, digital content, LED or creative production automation is advantageous.
- Background in live events, experiential marketing, production or other deadline-driven, client-facing industries is a plus.

About you
- Approachable, curious and commercially aware leadership style.
- Ability to challenge technical specialists and hold them accountable while collaborating effectively with project managers, artworkers, operations and client services.
- Clear communication skills, empathy and sound judgement.
- Ability to balance urgent client delivery demands with longer-term technology development.
- Strong commercial awareness and ability to translate business needs into practical technology solutions.

Qualifications
No specific qualifications are mandated; however, relevant experience and demonstrated leadership in technology delivery are essential.