Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Health Records Team Leader (Band 4) Monday to Friday 08:00-16:00 An exciting opportunity has become available to join the Information Governance and Management team. The Health Records Department provides services to clinicians, managers and staff on behalf of Guy’s and St Thomas’ NHS Foundation Trust This role involves overseeing the Adult and Children's health records libraries which are located on the St Thomas' site, this will involve retrieving records as and when required, filing loose sheets, culling and overseeing a junior member of staff. The ideal candidate will have previous experience within a large NHS organisation and have staff management experience. To succeed in this role; you will need to have excellent communication skills and the ability to manage your own workload. If you are a self-motivated, pro-active individual who has strong time management, leadership and communication skills please apply! Interviews will be held on Monday 17th June 2024 For further details / informal visits contact: Health Data Quality Manager, Ayokunnu Iyiola - [email protected] Please Note: Vacancy may close early due to high numbers of applications Main duties of the job Library Duties Ensures that all paper health records are tracked using the electronic tracking system. To prepare records for off-site storage when necessary against an agreed schedule. To regularly check the telephone and emailed requests ensuring these are actioned within the agreed time frame. Ensures the Health Records Library is left in a neat and tidy order at all times Ensures that all case notes are sorted and filed into terminal digit order once tracked into the library correctly Adheres to the Trust and departmental health and safety polices and procedures when moving and handling case-notes, whether individually or boxed by using the manual aids provided. (e.g. trolleys, steps or ladders) Staff Management Responsible for the day-to-day management of the team and ensure that staff are managed in line with Trust Policies. Escalates any concerns as appropriate to the Health Data Quality Manager and/or the Deputy Health Records Manager regarding the availability of health records Ensures the Health Records Officer is appropriately tasked so that all health records requested are ready. Prepares work schedules accordingly Please see the Job Description for full duties. Working for our organisation Guy’s & St Thomas' (GSTT) is one of the largest hospital trusts in the country. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Royal Brompton and Harefield hospitals became part of Guy’s and St Thomas’ in February 2021, bringing together world-leading expertise and research in heart and lung disease. Detailed job description and main responsibilities Library Duties Ensures that all paper health records are tracked using the electronic tracking system. To prepare records for off-site storage when necessary against an agreed schedule. To regularly check the telephone and emailed requests ensuring these are actioned within the agreed time frame. Ensures the Health Records Library is left in a neat and tidy order at all times Ensures that all case notes are sorted and filed into terminal digit order once tracked into the library correctly Adheres to the Trust and departmental health and safety polices and procedures when moving and handling case-notes, whether individually or boxed by using the manual aids provided. (e.g. trolleys, steps or ladders) Staff Management Responsible for the day-to-day management of the team and ensure that staff are managed in line with Trust Policies. Escalates any concerns as appropriate to the Health Data Quality Manager and/or the Deputy Health Records Manager regarding the availability of health records Ensures the Health Records Officer is appropriately tasked so that all health records requested are ready. Prepares work schedules accordingly Please see the Job Description for full duties. Person specification Qualifications/ Education Essential criteria NVQ Level 4 with additional knowledge and training Good understanding and use of English Desirable criteria Certificate of the Institute of Health Record and Information Management (IHRIM) Previous experience Essential criteria Experience of filing and retrieval systems Knowledge of guidelines covering patient confidentiality Working on own initiative Desirable criteria Knowledge of Data Protection Act 1998 and Caldicott Principles Previous supervisory experience Skills/Knowledge/Ability Essential criteria Locates lost case notes, provides advice and guidance to staff Undertake surveys or audits, as necessary to own work. Ability to prioritise work and meet deadlines Knowledge of patient administration system, outpatients clinics system, ward admission procedures and case notes procedures, knowledge of Human Resource policies and procedures Physical Requirements Essential criteria Must be able to pull / push records trolleys Full participation in departmental duties and providing cover for colleagues Able to work in dusty environments Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Ayo Iyiola Job title Health Data Quality Manager Email address [email protected]