Location
Chancery Lane, London

Hours
40 hours per week, shifts are 07:30 - 16:30 or 10:00 - 19:00, Monday to Friday. Flexibility for evening shifts to host events is required.

Salary
£32,000 per annum

About the Role
Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? At BaxterStorey, we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we welcome individuals who share our passion for genuine hospitality and impeccable service.

As a Hospitality Host, you will oversee meeting rooms, pantry, and food & beverage services with utmost proficiency. If you have superb organisational skills, a friendly personality, and thrive in a multitasking environment, we want to hear from you!

You will also be trained to support reception duties when required, including greeting and welcoming visitors with a warm smile, answering phone calls, managing emails, keeping the reception area tidy, and assisting with administrative tasks such as scheduling appointments and managing calendars effectively.

Every interaction is an opportunity to create a lasting impression, and we’re looking for a Hospitality Host who strives to exceed expectations at every turn.

BaxterStorey offers a supportive and inclusive work environment that encourages growth and celebrates diversity. We invest in your development and provide ongoing training to ensure you have the skills and knowledge to thrive while maintaining a healthy work-life balance.

Benefits
28 days holiday inclusive of bank holidays
Birthday additional holiday
3 days volunteering leave
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke development training
Pension and life insurance
Discounts via Perkbox app (high street shops, holidays, cinema)
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially in the food service industry, is preferred.

About you
Friendly, outgoing personality with a great work ethic and an even greater smile
Good listening and verbal communication skills
Customer focused with a passion for outstanding service
Ability to work collaboratively within an inclusive team environment
Strong organisational skills and ability to multitask
Adaptable with a solution-oriented perspective
Committed to upholding company philosophy, culture, and core values

Qualifications
Good attention to detail
Knowledge of food safety and sanitation practices