Location
Holmes Road, London

Hours
Full Time - 36 hours per week

Salary
£44,579 - £50,706

About the Role
This role requires organisation, multitasking, and always prioritising residents' engagement with the council. You will be an effective member of the Engagement team, prioritising the use of corporate communications and engagement resources to deliver Council goals. This will require an understanding of the council’s key policies and strategic goals, as well as regulatory requirements. You will use communications insights to inform and shape policy and strategy development, ensuring timely and professional communications and engagement input to support and influence high-level and strategic Council decision-making. Example outcomes or objectives that this role will deliver include developing and implementing strategies to effectively engage with local communities, building and maintaining strong relationships with community groups and stakeholders, organising public consultations and events, and providing support for elected members. You will also be responsible for data collection and analysis, volunteer management, conflict resolution, and contributing to policy development. Additionally, you will assist with financial bids from resident associations and ensure effective communication and engagement across the Council.

Experience
You will have the knowledge and experience to develop and execute a strategic communications plan that supports our organisation's goals and enhances our public image. Experience in business case development and successful external funding bids is essential.

About you
Passionate about building relationships with various groups in and around the borough, you will address barriers to access and participation. Proactive in planning, implementing, and monitoring community initiatives, you will foster a culture of intentional engagement across services by building strong working relationships. Your excellent teamwork, collaboration, networking, and partnership-building skills will be complemented by your ability to lead and motivate support. Embracing innovation, you will actively seek out best practices and be solution-focused, constructively challenging and respectfully taking on board feedback.

Qualifications
High-level abilities in written and verbal communication, along with strong interpersonal and customer service skills, will be essential. Understanding how to develop joint initiatives and ensure consistent messaging and collaboration across different platforms and audiences will be crucial.