London
Information Governance Manager
Guy's and St Thomas' Trust
£58,698
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
To support a proactive, energetic and integrated approach to information governance through development and maintenance of robust and effective procedures, policies, systems and processes that ensure the function is embedded across the organisation. To provide specialist knowledge advice and training around information governance, data protection, including FOIA, DPA, information rights, confidentiality and information and cyber security.
To deputise for the Head of Information Governance where appropriate, and contribute to the co-ordinated approach to the implementation, ongoing management and monitoring of information governance across the organisation.
To provide clear and accessible guidance to all staff groups, to ensure the organisation meets both its statutory and legal obligations.
To assist in the provision of managed Information Governance services to hosted organisations.
Direct management responsibility for Deputy IG Managers and staff under them
Main duties of the job
Information Governance and data protection expert
Support the production of key performance indicators
Data subject / Information Rights
Data protection and Confidentiality
DSPT
Day to Day management of the Information Governance department
Additional duties and tasks may be required as appropriate for the position's level.
Working for our organisation
The information Governance team is a diverse and hardworking team. You will be working in an organisation that receives over 1200 SARs and over 100 FOIs a month.
This is in addition to large number of daily requests for advice, expert guidance and help. So its busy department where the successful candidate will get a lot of experience of wide variety of work for one of the biggest Trusts in England.
The information Governance team also provide advice and support to all projects and programmes, including the recent EPIC EPR implementation. The team also provide support to various departments on day to day IG issues, are involved in contract reviews and completion of DPIAs.
The team also provide advice to all research projects on IG compliance, support the work of the Trust AI Centre for Value Based Healthcare, the South East Genomic Lab Hub, Health Innovation Network South London, Kings Health Partnership and other Trust hosted organisations.
Detailed job description and main responsibilities
Support the development, communication and implementation of the Trust’s Information Governance Strategy and help to meet national requirements.
Where appropriate, lead and co-ordinate specific Information Governance initiatives within the Trust, and maintains strategies and policies.
Develop and provide the highest level of specialist knowledge on information governance to the Head of Information Governance, the Board, and senior managers.
Contribute to the development and implementation of corporate policies, procedures, systems and protocols on information governance, data protection and records management issues across the Trust.
Lead on the preparations for the annual submission of the Data Security & Protection Toolkit (DSPT), including the collation of information, coordination of inspections and liaison with auditors.
Support the development of systems and processes to ensure that the Trust achieves compliance with the standards set out in the DSPT.
Manage and maintain training and communication around information governance, ensuring that the dissemination of information remains up-to-date and meets changing requirements.
Manage Deputy IG Managers and all staff under them.
Development of policy and procedure.
Responsible for the effective and timely management of requests received under the legislative and regulatory frameworks.
Lead on the management of the Trust’s Freedom of Information Publication Scheme,
Provide advice and training in relation to data subject/ information rights legislation and confidentiality good practice.
Prepare and review monthly reports for senior management, providing appropriate analysis, advice and support.
Support the Head of Information Governance with the management of appeals, internal reviews and complaints, liaising with the Information Commissioner’s Office.
Support an effective programme of auditing, training and awareness-raising around information governance and health and corporate records.
Person specification
Education
Essential criteria
Educated to Degree level or equivalent
Relevant professional data protection qualification
evidence of continuous professional development
Desirable criteria
BCS Certificate in Data Protection
BCS Certificate in Freedom of Information
BCS Certificate in Information Security
Management or business certificate or equivalent
PRINCE2 or other Project Management qualification
Experience
Essential criteria
Minimum five years experience working in information governance (corporate and clinical)
Able to apply a range of specialist knowledge and expertise in Information systems
The ability to identify, interpret and prioritise key information governance issues for senior management and Board review and consideration
significant experience of managing change
The ability to analyse and review a range of diverse complex information and produce periodic reports for a wide range of audiences
Experience and ability to work with staff at all levels and external agencies such as the ICO and NHSE
Experience in managing staff – including performance management, managing sickness absence and disciplinary issues, managing resource and financial budgets
Exceptional IT and systems skills
Desirable criteria
Experience of working in a customer focussed environment
Experience in recruitment.
Demonstrable Project Management role
Minimum two year’s experience working with the DSPT
Experienced in developing and delivering training packages to a range of staff in a variety of settings
Experience of developing and implementing reporting mechanisms
Experience and ability to work with managed and independent health professionals,
Skills and Knowledge
Essential criteria
A thorough understanding of: - UKGDPR - The Data Protection Act 2018 - The Access to Health Records Act 1990 - The Freedom of Information Act 2000 - Confidentiality: The NHS Code of Practice
Proficient at verbal and written presentation and communication skills with the confidence to address a variety of internal and external audiences, including senior management, clinicians and the public
Good understanding of communication strategies and approaches in relation to sensitive and contentious issues and incidents
Excellent analytical and problem solving skills
Good facilitation, influencing and conflict resolution skills
Ability to develop good working relationships within a multidisciplinary team.
Ability to plan and organise workload under own initiative
Ability to work to tight deadlines and meet targets
Excellent organisation skills
A comprehensive understanding of issues relating to confidentiality and data protection.
Desirable criteria
Understanding of NHS Data Quality and information flows
Project management skills ranging across disciplines and levels
Excellent verbal and written presentation and communication skills to external auditors, audiences, clinicians and the public
An understanding of issues relating to equal opportunities.
proven flexible approach to work
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Further details / informal visits contact
Name
Salim Badat
Job title
Head of Information Governance
Email address
[email protected]
Telephone number
0207 188 7188
Expiry date: 08/07/2024
Information Governance Manager
Company
Guy's and St Thomas' Trust
Salary
£58,698
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
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