Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview This role provides the opportunity to manage an information team in one of the largest acute trusts in the country. The size and pace of our organisation makes this role a challenging, but hugely rewarding one. The role covers Guy's and St Thomas' statuary and mandatory reporting- ensuring our arm’s length bodies are sighted on our trusts position. The post will also be responsible for the production of high-quality internal information flows. The successful candidate will champion data lead decision making and become a vital part of the excellent care provided by the hospital. The role falls into the wider Performance and Health Informatics Department. This exciting department provides opportunities to work collaboratively with colleagues with different expertise, from data warehousing to performance management. Within the department, this role is central and provides the vital bridge between data and insight. Main duties of the job Manage the trusts process for national returns and submissions in line with current National definitions, standards and ISNs, Manage & develop the trusts internal operational reporting framework for acute services Maintain the ad-hoc request process, including the centralised mailbox. Ensure request are triaged, tracked, assigned to the appropriate lead and delivered within appropriate timeframe Provide analytical and interpretational support to operational and trust management teams, to support patient care. Management of the Acute information team Deputises for the Deputy Head of Information Delivery, where appropriate, assuming full managerial and representative roles. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people. We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients. Detailed job description and main responsibilities The post holder will be responsible for managing the Acute Information management team, which includes a portfolio of high priority returns covering A&E, RTT, Diagnostics, Activity & Theatres, along with a large volume of internal operational and management reports. Ensuring returns are completed within agreed timetable and sent to for appropriate sign-off Maintain & develop return processes, including the internal quality assurance framework. Keeping abreast of all national reporting guidance and ensuring all changes to, or new reporting requirements are implemented Support internal and external audits of returns The post holder will support operational management, Performance and Planning and Elective Assurance teams with high quality routine and ad hoc reports, Information management and analytical expertise. Ensuring all reports are produce and published as per the reporting timetable Working with operational teams and Elective Assurance to create or improve the content and presentation of internal reports Developing and maintaining user guides relating to existing and new information products Management of the Acute Information delivery teams- to ensure the smooth running of external and internal reporting. Focusing on skill development of junior members of staff. Line managing the Deputy Information Manager and support Information Analysts. Recruitment and retention for existing and any future roles within the team. Staff development and training Create and maintain relationships with key stakeholders across the organisation, including: Senior Information Staff, Planning and performance team, Elective Assurance, Operational management teams, Information Governance & National reporting and policy teams. Attend key operational and performance meetings Person specification Qualifications Essential criteria Master’s degree in informatics-related discipline, or equivalent experience within the area of information management Graduate with high level of numeracy Experience Essential criteria Broad experience of using information derived from large and complex data sets Experience in collection, management, reporting and presentation of waiting list and activity data Desirable criteria Experience of managing staff, including staff development Skills Essential criteria Mature and confident manner capable of negotiating and influencing clinical and managerial staff Advanced Excel skills including macros Demonstrable aptitude for techniques of database design, management and interrogation Including the use of SQL Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Kyraicos Constantinou Job title Head of Information Delivery Email address [email protected]