Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Are you an IT professional with a development background and experience or interest in healthcare integration? Do you want to learn something new and take on a challenge? Does improving and supporting patients' healthcare make you happy? If so, join us as an Integration Engineer in our ITCS Technology-Integration Team and help build integrations between specialist systems and Epic This is a genuinely exciting opportunity to be involved in developing and supporting the integration of clinical systems across the hospitals under GSTT and KCH NHS Foundation Trusts. The role involves analysing integration messages and technologies, working with ITCS teams, the NHS community, and suppliers (eg, labs, imaging, prescribing) to integrate systems with the Epic EHR via Epic Bridges and InterSystems HealthConnect. You will work on new integration projects and support existing ones across the two Trusts. You will be a team player, able to work independently, and mentor colleagues from diverse backgrounds. This role involves meeting project deadlines and can be challenging. You must juggle multiple, sometimes conflicting deadlines and maintain strong relationships with the end-user community and programme team. Strong communication skills, including the ability to break down barriers of understanding across teams are essential. We seek motivated individuals eager to learn and enthusiastic about healthcare informatics, ready to engage with ITCS colleagues and share their enthusiasm. Main duties of the job The post holder will be responsible for development, testing, maintenance, deployment and support of the Integration Engine interfaces across the Enterprise as well as supporting Epic Bridges interfaces across both Trusts. The incumbent will manage Interfaces service desk tickets in accordance with trust SLAs and handling of Epic Bridges Error triaging. This involves collaborating with relevant ITCS teams and assisting in clearing Bridges error work queues. The post holder will be responsible for ensuring the interface documentation is consistently updated. Additionally, the post holder will oversee the impact of interfaces during Epic upgrades in the Trust, controlling the interface delivery life cycle, and communicating any significant changes with the Work stream Leads. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust (GSTT) and King’s College Hospital NHS Foundation Trust (KCH) are two of London’s largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in south east London. Together the Trusts have an annual turnover of nearly £3bn and employ around 30,000 staff, with main GSTT sites at St Thomas’ Hospital and Guy’s Hospital, and main KCH sites at King’s College Hospital, Denmark Hill, the Princess Royal University Hospital, Bromley and Orpington Hospital. The Trusts are key partners within King’s Health Partners AHSC (KHP), and Guy’s and St Thomas’ merged with the Royal Brompton and Harefield NHS FT (RBH) in the Spring of 2021. The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services. We will increase the care that can be provided at home, build our focus on wellness and prevention, and engage patients as partners in their care. Detailed job description and main responsibilities • Development, maintenance and support of InterSystems HealthConnect Trust Integration Engine interfaces • Development, maintenance and support of Epic Bridges Interfaces • Triaging Epic Bridges errors, assigning to relevant error work queues, prepare error resolution plans • Assisting Epic/Application teams with the resolution of errors • Triaging and addressing Service Desk Interface related tickets, ensuring timely resolution within the defined SLA • Monitoring the TIE error alerts and resolving, escalating issues • Making sure that the Interface design documents are up to date with any changes, fixes performed • Managing the impact on the interfaces when Epic upgrades are conducted • Monitoring Integration platform, making sure appropriate resources are available and the High availability is maintained • Ensure compliance to agreed change processes and change control mechanisms • To support secure decommissioning of any legacy integration environments, data disposal, messaging retirement or transfers • To work on the new Integration projects as assigned by Senior Integration Analysts and the Integration Manager • The post-holder would be required to participate in the on-call rota for 24/7 support For further information please refer to the attached JD and PS. Person specification Qualifications Essential criteria Educated to a degree level or equivalent or experience Desirable criteria Master's Degree or Equivalent Experience Essential criteria Significant demonstrable software, Interfaces development experience Significant demonstrable experience in HL7 messaging Desirable criteria Experience within the NHS Epic Bridges or InterSystems HealthConnect experience Skills Essential criteria HL7 Interface development skills using technologies like .Net, Java, ObjectScript etc. Desirable criteria SQL/RDBMS knowledge Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Vivek Verma Job title Integration Manager Email address [email protected] If you have problems applying, contact Address Yasamin Omary