Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview This is an exciting opportunity to join a large and complex team, forging the way on a new model of IT delivery across two large NHS Trusts. The IT Clinical Systems team is responsible for all IT clinical systems across GSTT and KCH, as well as shared technology platforms and the team that deliver training for clinical system use. We are looking to recruit a skilled and experienced business manager to support the Director of IT Clinical Systems, and their senior team, with their busy portfolio of work. The successful individual will be responsible for supporting with oversight of the operational processes and performance of the teams, ensuring their project portfolio is maintained and reported; support with writing Board reports and presentations, as well as taking a pivotal role in the communication and transformation strategy for the team. Main duties of the job The role would be suited to someone with excellent organisational skills, who is an accomplished communicator and who has experience of working with a diverse range of senior stakeholders. The successful individual will be responsible for supporting with oversight of the operational processes and performance of the teams, ensuring their project portfolio is maintained and reported; support with writing Board reports and presentations, as well as taking a pivotal role in the communication and transformation strategy for the team. Working for our organisation This is an exciting opportunity to join a large and complex team, forging the way on a new model of IT delivery across two large NHS Trusts. The IT Clinical Systems team is responsible for all IT clinical systems across GSTT and KCH, as well as shared technology platforms and the team that deliver training for clinical system use. Detailed job description and main responsibilities The post holder will support the Director of Clinical Systems operating across GSTT and King’s College Hospital. To oversee the operation of the department’s performance management framework, ensuring compliance with Trust frameworks, SLAs and service commitments, and robust assurance to the Trusts Digital Governance Board (GSTT)/Digital Technology Board (KCH) and Joint Apollo Boar. To ensure that the department has robust and timely assessment mechanisms to measure performance against local, national and contractual targets, and monitor progress for transition to the new operating model whilst adhering to existing commitments. T o support the director and other senior leaders with advice and support as a subject matter expert on Trust policy and best practice. To advise the ITCS senior leadership team on matters emerging from other departments across hospital and community services and to ensure that the department is able to respond effectively. To put in place appropriate administrative and non-clinical governance mechanisms in place and to monitor against these to ensure the effective functioning of ITCS. To support the implementation of ITCS transformation strategy to a new operating model. To support the Director of Clinical Systems in fulfilling her responsibilities as the Director of the joint instance of Epic across the two Trusts For further information please refer to the Job Description and Person Specification attached. Person specification Education/ Qualifications Essential criteria Masters degree or equivalent professional qualification. Management qualification. Desirable criteria Prince 2 or equivalent project management qualification Previous Experience Essential criteria Significant senior manager level experience in the analysis, utilisation and presentation of complex information, in order to secure service change. Significant experience of successfully managing complex, high volume services. Significant experience of managing performance management frameworks within complex, high volume services. Experience of managing commissioning, contracting and service planning processes. Desirable criteria Experience of services management in a range of sectors Skills/ Knowledge/ Ability Essential criteria Ability to think and plan strategically, tactically and creatively, and to prioritise work programmes in the face of competing demands. Ability to manage and deliver to deadlines and within resources, and to work independently. Able to manage, motivate and engage multiple stakeholders and ensure their commitment to and delivery against directorate targets. Excellent organisational and planning skills with the ability to coordinate multiple high level projects across complex organisations and across organisational boundaries. Desirable criteria Highly developed expert technical analytical skills Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Caroline Bowring Job title Director of Clinical Systems Email address [email protected] If you have problems applying, contact Address Yasamin Omary