Location
Croydon

Hours
Full Time (compressed hours available)

Salary
£62,109 - £68,320 (National) / £66,229 - £72,852 (London)

About the Role
Migration & Borders Digital delivers secure, integrated digital services that support the transformation of migration and border services. As a Lead Business Analyst, you will provide strategic leadership for business analysis across complex, high-risk programmes. You will be accountable for setting the analytical approach and assuring quality across teams.

Acting as the senior analytical voice, you will work closely with programme leadership, policy and operational stakeholders in a highly ambiguous and politically sensitive environment. You will shape and challenge policy intent, balance delivery, security, cost and risk trade-offs, and ensure solutions integrate effectively across organisational and system boundaries.

You will lead business analysis outcomes by defining problems, shaping scope, and guiding teams toward clear, evidence-based conclusions. This includes working at a detailed technical level, with a strong understanding of integrated systems, APIs and data flows, and the confidence to engage with development teams using JSON/XML message formats.

You will develop and assure senior business analysts, building capability, confidence and strategic thinking across the profession. You will also advise on meaningful metrics to demonstrate business value and identify service improvement opportunities.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Employees will be expected to spend a minimum of 60% of their working time in the office.

Experience
- Proven experience in technical business analysis, preferably within biometrics, identity technologies, immigration, border or security-related services.
- Experience leading business analysis on large, complex, high-risk programmes.
- Strong stakeholder management skills with the ability to form strategic relationships and challenge constructively.
- Experience working in technology delivery environments.
- Ability to work with integrated systems, APIs, and data flows, including JSON/XML message formats.

About you
- Strategic thinker with the ability to translate long-term goals into tactical solutions.
- Strong people management, mentoring and coaching skills.
- Able to guide teams to visualise outcomes, prioritise work and agree minimum viable products.
- Excellent communication skills to support design, build and delivery teams.
- Collaborative and user-focused, championing user research.
- Able to work effectively in a politically sensitive and ambiguous environment.

Qualifications
- Understanding of the Skills for the Information Age (SFIA) framework, with capability levels including Consultancy (Level 4), Business Situation Analysis (Level 5), Business Modelling (Level 3), Requirements Definition and Management (Level 3), Feasibility Assessment (Level 4), and Stakeholder Relationship Management (Level 3).
- Security Check (SC) clearance required, normally requiring 5 years UK residency in the past 5 years (exceptions may apply).
- UK residency and nationality requirements must be met.
- No visa sponsorship available for this role.