Location
Croydon

Hours
Full Time - Compressed hours available

Salary
£62,109 - £68,320 (National) / £66,229 - £72,852 (London)

About the Role
Sitting within the Multi-Agency Public Protection Service (MAPPS), this role provides quality product management within a complex agile programme. MAPPS supports multi-agency oversight of relevant offenders once released from custody, involving police, probation services, and other organisations. The programme has a high political profile and a complex network of stakeholders, focusing initially on achieving parity with a legacy system, followed by continuous improvements to meet evolving customer needs.

You will be part of a team of Product Managers working alongside interaction designers, user researchers, developers, and testers to deliver world-class services that balance user needs with strategic operational and policy requirements.

The role focuses on the strategic MAPPS product and its long-term development or on specific product elements, ensuring these are well understood by development teams.

Where business needs allow, some home-based working is possible, but employees are expected to spend a minimum of 60% of their working time in the office.

As a Senior Product Manager, you will use your knowledge of user needs and business goals to frame and solve problems, set priorities for delivery teams, and be responsible for the overall vision and quality of the product. You may manage multiple related products and have responsibilities for coaching, mentoring, and recruitment of Associate and Product Managers.

Main responsibilities include forming product vision, leading roadmap and lifecycle planning, managing product backlogs, providing final sign-off on releases, driving continuous improvement through data and user feedback, and ensuring compliance with government digital standards and accessibility legislation.

This is a full-time role with compressed hours available.

Experience
- Working on large and complex technology-based projects.
- Investigating patterns and trends to identify and resolve problems.
- Balancing the needs of users, strategic product owners, and project leadership.
- Budgeting, financial control, and commercial awareness.
- Communicating effectively across various formats and audiences.
- Leading and promoting team and product needs throughout different product lifecycle phases.

About you
- Strategic thinker with strong product management skills.
- Able to engage and influence diverse stakeholders.
- Skilled in using data and user feedback to drive continuous improvement.
- Experienced in coaching and mentoring product teams.
- Committed to upholding high standards including Government Digital Service Standard, Technology Code of Practice, and accessibility legislation.

Qualifications
While specific qualifications are not detailed, candidates will be assessed against the Home Office Government Digital and Data Profession Career Framework and SFIA technical skills at Level 3 and 4 in areas including Innovation, Benefits Management, Problem Management, User Experience Analysis, Stakeholder Relationship Management, and Product Management.