Location
Any BBC UK office (Hybrid), including London Broadcasting House.

Hours
Full-time, permanent contract.

Salary
£66,100 - £80,000 depending on relevant skills, knowledge and experience. The expected salary range reflects internal benchmarking and external market insights. Flexible working options are available and will be discussed at the offer stage.

About the Role
This role leads the Product Group's approach to delivery operations, with ownership of the Jira platform and the operational standards that underpin how teams plan and deliver. You will design, develop and manage the Jira ecosystem to ensure visibility, strategic alignment and trusted delivery insight are embedded in the way the Product Group works. Through effective tooling, automation and reporting, you will simplify delivery processes and provide leaders with the information needed to make confident decisions.

As part of a team at the intersection of strategy and execution, you will turn organisational priorities into practical ways of working. As the Product Group's Jira expert, you will own a business-critical platform used by hundreds of colleagues, shaping how teams plan, collaborate and deliver. Working closely with Engineering, Product and senior leadership, you will influence how delivery information is captured, understood and used to drive better outcomes.

Experience
- Significant hands-on experience administering Jira Cloud in a complex environment.
- Deep understanding of Jira configuration, workflows, automation and reporting.
- Strong technical skills, including integrating and optimising operational tooling.
- Experience with Atlassian Analytics, Confluence or Jira Service Management is desirable.
- Experience using APIs, scripting or automation to improve operational efficiency is desirable.
- Knowledge of Agile, Product or software engineering delivery is desirable.
- Experience supporting enterprise-scale Jira environments is desirable.

About you
- Ability to turn complex data into meaningful insight and compelling narratives for senior leaders.
- Strong collaboration and stakeholder management skills, with the ability to influence across Product, Engineering and leadership teams.
- Excellent problem-solving skills, able to simplify complex operational challenges into practical solutions.

Qualifications
If you bring relevant skills and experiences along with transferable strengths, you are encouraged to apply. Specific formal qualifications are not stated but expertise in Jira and operational tooling is essential.