Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. We are seeking a Life Sciences Program Executive (PE) to lead high-impact, enterprise-scale AI and digital transformations for our most strategic Life Sciences customers. Operating within the Global Life Sciences Acceleration Hub, you will lead cross-functional delivery teams across complex, multi-workstream programs requiring strategic alignment, precise execution, and executive relationship management.

In this role, you will serve as the strategic advisor and delivery lead for flagship engagements across pharmaceuticals, biotechnology, and medical technology. You will manage end-to-end program delivery—governing P&L performance, leading executive steering committees, and leveraging AI and agentic workflows to accelerate customer value, commercial efficiency, and operational modernization.

Key responsibilities include owning multi-million-dollar ($10M+) Life Sciences transformations, maintaining trusted advisory relationships with C-suite executives and business sponsors, defining program strategy and governance, managing engagement P&L and revenue forecasting, embedding AI productivity tools into delivery operations, guiding customers in adopting Agentforce and Life Sciences platform capabilities, aligning IT strategy with business processes, leading and mentoring global cross-functional teams, driving internal alignment across Salesforce functions, contributing to delivery best practices, proactively mitigating program risks, and partnering with Sales and Account Teams to identify expansion opportunities.

Travel up to 25% is expected, subject to customer and program requirements.

Experience
- 12+ years in professional services or management consulting delivery with direct accountability for enterprise program execution, risk management, scope governance, and financial outcomes.
- 5+ years of direct Life Sciences industry experience (pharmaceuticals, biotechnology, medtech, or healthcare) with deep understanding of commercial, operational, or regulatory priorities.
- Proven track record leading large, complex enterprise programs ($10M+ scope) from inception through operational readiness.
- Hands-on experience applying AI productivity tools, automation, or modern software tools within program delivery.
- Experience managing program P&L, earned value metrics, revenue forecasting, and delivery margins.
- Demonstrated success leading large, cross-functional delivery teams including third-party system integrators across multiple regions without formal positional authority.
- Executive presence with exceptional communication skills, capable of facilitating steering committees and translating complex technical concepts for executives.

About you
- Strategic thinker and trusted advisor with strong leadership and mentoring capabilities.
- Comfortable working in a fast-paced, innovative environment focused on AI and digital transformation.
- Collaborative team player able to drive alignment across multiple internal and external stakeholders.
- Passionate about leveraging technology to transform Life Sciences commercial and operational functions.

Qualifications
- Bachelor's degree or equivalent practical experience.
- Preferred: Hands-on experience implementing enterprise AI platforms or autonomous agentic workflows in regulated industries.
- Subject matter expertise in Life Sciences commercial operations including HCP engagement, field enablement, territory management, MSL workflows, and compliance.
- Familiarity with Salesforce Life Sciences Cloud or specialized industry CRM platforms.
- Professional certifications in program management or agile delivery (e.g., PMP, PgMP, SAFe) are advantageous.
- Experience with outcomes-based or fixed-fee delivery models requiring proactive margin control and change management.
- Salesforce certifications (Administrator, Sales Cloud, Service Cloud, Life Sciences Cloud) are a plus; continuous learning is supported post-hire.