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Life Sciences Program Manager/Program Executive

Salesforce
Office & Professional
Office & Professional
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Description

Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce, the #1 AI CRM, is seeking a Life Sciences Program Executive (PE) to lead high-impact, enterprise-scale AI and digital transformations for strategic Life Sciences customers. Operating within the Global Life Sciences Acceleration Hub, this executive-facing individual contributor will lead cross-functional delivery teams across complex, multi-workstream programs where strategic alignment, precise execution, and executive relationship management are essential. You will serve as the strategic advisor and delivery lead for flagship engagements across pharmaceuticals, biotechnology, and medical technology sectors. Responsibilities include managing end-to-end program delivery, governing P&L performance, leading executive steering committees, and leveraging AI and agentic workflows to accelerate customer value, commercial efficiency, and operational modernization.

Key responsibilities include:
- Owning program delivery and execution for multi-million-dollar ($10M+) Life Sciences transformations.
- Leading executive steering committees and maintaining trusted advisory relationships with C-suite executives, business sponsors, and IT leaders.
- Defining program strategy, governance frameworks, delivery methodologies, and success metrics aligned with customer outcomes.
- Managing engagement P&L, contract commitments, revenue forecasting, earned value analysis, and bid-versus-delivered margins.
- Embedding AI productivity tools and agentic workflows to improve team efficiency and model outcomes.
- Guiding customers in adopting Agentforce and Life Sciences platform capabilities to modernize field engagement, commercial operations, and clinical workflows.
- Leading and mentoring cross-functional global teams and driving alignment across Salesforce functions to operate seamlessly as One Salesforce.
- Proactively identifying and mitigating program risks and partnering with Sales and Account Teams to identify account expansion opportunities.

Salesforce offers a limitless environment to grow your career, supported by benefits and resources that promote balance and excellence. Join us to shape the future of AI and redefine what’s possible for yourself and the world.

Requirements

Experience
12+ years in professional services or management consulting delivery with direct accountability for enterprise program execution, risk management, scope governance, and financial outcomes.
5+ years of direct Life Sciences industry experience (pharmaceuticals, biotechnology, medtech, or healthcare) with deep understanding of commercial, operational, or regulatory priorities.
Proven track record leading large, complex enterprise programs ($10M+ scope) from inception through operational readiness.
Hands-on experience applying AI productivity tools, automation, or modern software tools within program delivery.
Experience managing program P&L, earned value metrics, revenue forecasting, and delivery margins.
Demonstrated success leading large, cross-functional delivery teams across multiple regions without formal positional authority.
Executive presence with exceptional communication skills, capable of facilitating steering committees and translating complex technical concepts for executives.

About you
Strategic thinker and trusted advisor with strong leadership and mentoring skills.
Ability to drive alignment across diverse teams and functions.
Proactive risk manager and opportunity identifier.
Passionate about leveraging AI and digital transformation to deliver measurable business impact.
Committed to fostering inclusive and collaborative working environments.

Qualifications
Bachelor’s degree or equivalent practical experience.
Preferred qualifications include:
- Hands-on experience implementing enterprise AI platforms or autonomous agentic workflows within regulated industries.
- Subject matter expertise in Life Sciences commercial operations, including HCP engagement, field enablement, territory management, MSL workflows, and compliance controls.
- Familiarity with Salesforce Life Sciences Cloud or specialized industry CRM platforms.
- Professional certifications in program management or agile delivery (e.g., PMP, PgMP, SAFe).
- Experience in outcomes-based or fixed-fee delivery models with proactive margin control and change management.
- Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud, Service Cloud, Life Sciences Cloud) are advantageous; continuous learning is supported post-hire through the global education reimbursement program.

Expiry date: 21/11/2026
Life Sciences Program Manager/Program Executive
Company:
Salesforce
Job Type:
Full-time
Location:
London