Location
London
Hours
Full Time
Salary
Negotiable
About the Role
The Life Sciences Program Executive is a senior, executive-facing individual contributor within the Global Life Sciences Acceleration Hub at Salesforce. In this role, you will lead our most complex and strategic Life Sciences customer engagements, overseeing multi-workstream transformations and enterprise implementations. You will own the end-to-end program P&L, direct the Salesforce project team, lead steering committees, and manage executive customer relationships. This role sits at the forefront of AI transformations that accelerate drug commercialization, streamline field engagement, and modernize operations through intelligent, autonomous agents. You will leverage AI tooling and workflow automation to optimize program delivery, reduce manual overhead, and drive efficiency for your project teams. Responsibilities include defining program strategy, governance, and management approach; serving as the primary executive-facing delivery contact up to the CxO level; fostering high-performing cross-functional teams; overseeing program financials including budget governance and margins; driving AI adoption aligned with measurable customer outcomes; proactively managing risks; and identifying new business opportunities in partnership with Sales, Customer Success, and Product teams. This is a unique opportunity to lead large-scale, complex programs that deliver measurable business outcomes in the Life Sciences industry while working at the cutting edge of AI-driven digital transformation.
Experience
- 12+ years of professional services or consulting delivery experience with direct accountability for program execution, scope, financials, and risk management.
- 5+ years of Life Sciences industry experience (pharma, biotech, medtech) with the ability to engage credibly at the executive level on commercial, regulatory, and operational priorities.
- 5+ years leading large, cross-functional delivery teams and third-party system integrators globally without positional authority.
- Proven track record managing large-scale, complex programs ($10M+) achieving measurable business outcomes.
- Experience managing program financials including forecasting, revenue control, and earned value analysis.
- End-to-end knowledge of system development and implementation within regulated Life Sciences environments.
- Experience utilizing AI productivity tools, automation, or intelligent workflows within program delivery.
- Strong executive presence and communication skills to navigate complex budget, timeline, and outcome discussions.
- Ability to independently manage client engagements as an individual contributor.
About you
Strategic, collaborative, and results-driven professional with a deep understanding of Life Sciences commercial operations and digital transformation. Comfortable working with executive stakeholders and cross-functional teams to deliver complex programs. Adaptable to evolving technologies and committed to leveraging AI to drive innovation and efficiency. Strong negotiation and conflict resolution skills, with a focus on scope alignment and change management.
Qualifications
- Bachelor's degree or equivalent practical experience.
- Even better if you have hands-on experience delivering enterprise-level AI platform implementations and advising Life Sciences customers on digital transformation.
- Knowledge of Life Sciences Cloud or equivalent CRM platforms designed for pharmaceutical and biotechnology sectors.
- PMP, PgMP, SAFe certification, or equivalent program management discipline applied at scale.
- Experience operating in outcomes-based or fixed-fee delivery models.
- Willingness to obtain Salesforce platform certifications post-hire through the global education reimbursement program.
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