Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. We are seeking a Life Sciences Program Executive to join our Global Life Sciences Acceleration Hub. This senior, executive-facing individual contributor role leads complex and strategic Life Sciences customer engagements, overseeing multi-workstream transformations and enterprise implementations. You will own the end-to-end program P&L, direct project teams, lead steering committees, and manage executive customer relationships. The ideal candidate combines deep Life Sciences industry knowledge (pharma, biotech, medtech) with IT or management consulting delivery experience, acting as a strategic advisor to customers, partners, and internal teams. You will be at the forefront of AI transformations that accelerate drug commercialization, streamline field engagement, and modernize operations through intelligent, autonomous agents.

Key responsibilities include leveraging AI tooling and workflow automation to optimize program delivery and reduce manual overhead, defining program strategy and governance aligned with executive stakeholders, serving as the primary executive-facing delivery contact up to the CxO level, fostering high-performing cross-functional teams, overseeing program financials including budget governance and contract commitments, driving AI adoption aligned with measurable customer outcomes, proactively managing risks with strategic guidance, and identifying new business opportunities in partnership with Sales, Customer Success, and Product teams.

Experience
12+ years of professional services or consulting delivery experience with direct accountability for program execution, scope, financials, and risk management.
5+ years of Life Sciences industry experience (pharma, biotech, medtech) with credible executive engagement on commercial, regulatory, and operational priorities.
5+ years leading large, cross-functional delivery teams and third-party system integrators globally without positional authority.
Proven track record managing large-scale, complex programs ($10M+) achieving measurable business outcomes.
Experience managing program financials including forecasting, revenue control, and earned value analysis.
End-to-end knowledge of system development and implementation within regulated Life Sciences environments.
Experience utilizing AI productivity tools, automation, or intelligent workflows in program delivery.
Strong executive presence and communication skills for complex budget, timeline, and outcome discussions.
Ability to independently manage client engagements as an individual contributor.

About you
Strategic thinker with deep Life Sciences industry insight and a passion for AI-driven transformation.
Excellent leadership skills to foster and elevate cross-functional teams.
Strong negotiation and conflict resolution capabilities including change order management.
Committed to continuous learning and willing to obtain Salesforce platform certifications post-hire.
Ability to travel approximately 25%, depending on customer and project needs.

Qualifications
Bachelor’s degree or equivalent practical experience.
Preferred certifications include PMP, PgMP, SAFe, or equivalent program management disciplines.
Hands-on experience delivering enterprise-level AI platform implementations and advising Life Sciences customers on digital transformation.
Deep knowledge of Life Sciences commercial operations including field engagement, MSL workflows, territory management, and compliance controls.
Experience with Life Sciences Cloud or equivalent CRM platforms.
Experience operating in outcomes-based or fixed-fee delivery models.