Location
Chapter Kings Cross, London

Hours
Full time, with availability for on-call out of hours emergency response

Salary
Negotiable

About the Role
The Maintenance Technician will play a key role in delivering an exceptional resident experience by working closely with the Community and Estates Management teams. Responsibilities include carrying out repairs, maintenance tasks, planned and unplanned works, and ensuring statutory compliance of building fabric and mechanical and electrical systems. The role involves inspecting and diagnosing faults, performing minor repairs and decoration to buildings, grounds, and equipment, and coordinating with contractors as needed. The Maintenance Technician will maintain high standards of cleanliness and repair throughout the community, manage maintenance records and stock levels, and ensure safety and compliance through regular testing and inspections. This position requires effective communication with residents, clients, contractors, and colleagues, and a proactive approach to problem-solving and service delivery.

Experience
- Experience undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in trades such as plumbing, electrical, or carpentry
- Experience installing and maintaining hot and cold water systems, sanitary appliances, and drainage
- Experience installing and maintaining electrical systems, fire alarms, emergency lighting, and security systems
- Contractor and supplier supervision skills are desirable

About you
- Fluent English verbal and written communication skills
- Helpful, friendly, professional, courteous, and approachable manner towards colleagues and residents
- Good team player with strong relationship building and influencing skills
- Positive attitude with the ability to work on own initiative
- Excellent organisation skills with the ability to multitask and prioritise
- Flexible and adaptable to thrive in a changing environment
- Ability to determine cost-effective repair solutions

Qualifications
- Reasonable general education to O’ Level / GCSE or equivalent with demonstrable written and numerical skills
- Awareness of health and safety requirements on site
- Recognised trade qualification such as Building Crafts Operative Certificate, City and Guilds, or NVQ relevant to repairs and maintenance in residential buildings (e.g. plumbing or electrical)
- Commitment to continual improvement of knowledge, skills, and abilities