Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, offering you an unprecedented opportunity to impact the global economy while doing the most important work of your career.

The Marketing Operations team is composed of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. This role is focused on supporting the EMEA region.

As the Marketing Operations Manager for EMEA Events, you will serve as the end-to-end marketing operations process owner for both in-person and online events. You will collaborate with Field Marketing, Demand Generation, Marketing Technology, and Marketing Operations teams to identify audiences, track and drive attendance, produce measurable campaigns, process attendee data accurately, route leads efficiently, and provide sales follow-up reporting.

Your responsibilities will include owning the full marketing operations lifecycle for events, partnering with cross-functional teams to define operational plans and success metrics, managing audience strategy and campaign execution, monitoring registration and attendance, ensuring data quality and privacy, overseeing lead management processes, reporting on campaign performance, and continuously improving processes through scalable documentation and procedures.

Experience
- 5+ years in marketing operations, demand generation operations, event operations, or related fields.
- 3+ years of proven expertise in Marketo with a strong track record of developing scalable programs and driving successful campaign outcomes.
- Proven experience optimizing campaign and execution workflows within event and webinar platforms such as Splash and ON24.
- Strong skills in audience segmentation, campaign workflows, lead management, and sales follow-up processes.
- Excellent program-management skills with the ability to manage timelines, dependencies, risks, and multiple concurrent events.
- Strong analytical and problem-solving abilities, using campaign data to identify issues and improve performance.
- Understanding of data quality, consent, privacy, and contact-governance practices.
- Clear written and verbal communication skills with experience working across Marketing, Sales, and Technology teams.
- Attention to detail and ability to operate effectively in a fast-paced environment with changing priorities.
- Experience integrating AI into scalable marketing operations workflows and streamlining processes.

About you
- Adaptable and able to thrive in a rapidly changing environment.
- Collaborative mindset with experience managing or working alongside offshore production teams to streamline operations.
- Strong organizational skills and a proactive approach to identifying and addressing process, data, and technology gaps.

Qualifications
- Preferred experience in the technology or financial services sectors, ideally within a high-growth company.
- Knowledge of marketing automation tools and processes to enhance efficiency and scalability in campaign execution.
- Proven ability to develop and implement scalable documentation and operating procedures that improve consistency and performance.