Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Nursing Research and Education Administrative Officer to work with the Head of Nursing for Research and Education in the Cancer and Surgery Clinical Group. The post holder will provide administrative support for the nursing research and education activities within the Cancer and Surgery Clinical Group. This will primarily involve organisation and meeting management, supporting data collection and report writing, and supporting the running and delivery of research and education events and courses. The post holder will be responsible for initiating, organising and managing administrative duties to support the Head of Nursing for Research and Education to achieve key strategic objectives. The post holder will be responsible for the Cancer and Surgery Clinical Group Nursing Education and Research information management and administration process, organising and planning complex activities and programmes, working under minimal supervision when making decisions and judging a range of facts and situations. The post holder will be based at Guy’s Hospital campus, but may be required to work off-site in South East London to support local meetings and events. Main duties of the job To provide a high-quality administrative support to the Head of Nursing for Research and Education, including managing the research and education meetings and events and providing PA support. The post will provide a broad range of administrative support activities to support the Head of Nursing for Research and Education to achieve key strategic objectives. The role will require the individual to interact with administrative and clerical, clinical and academic staff dealing with highly complex and sometimes sensitive issues, often requiring appropriate judgements to be made under minimal supervision. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients. Detailed job description and main responsibilities Administrative Support and Resourcing Providing efficient PA support for the Head of Nursing for Research and Education in Cancer and Surgery Acting as first point of contact for queries about nursing research activity in the Cancer and Surgery Clinical Group Maintaining procedures/office administrative systems Organising meetings and other appointments for the Head of Nursing for Research and Education, including diary management, booking venues, audio-visual equipment and IT support, hospitality (where appropriate) and distribution of papers, as necessary Minute-taking Preparing and circulating of meeting, research/education event materials, including papers, slides, attendee registration details Collating and reporting event participation, evaluation and feedback Liaising with staff, suppliers and clients Dealing with correspondence, complaints and queries Typing, compiling and preparing letters, presentations and reports Using a range of software packages, including MS Office, MS Teams, EventBrite, online survey software Using initiative and judgement at all times, analysing facts and situations Multi-tasking and planning work for short, medium and long-term timescales Taking responsibility for continuous improvement and personal development opportunities through appropriate training courses The post holder must have the ability to communicate with all levels of staff and external agencies in a confident and sensitive manner, verbally, electronically and in writing Supporting quality assurance and governance activities, including measuring activities against quality standards through the collection, analysis and reporting of appropriate data, including recommendations for change throughout the clinical group. Continuously monitoring the management of resources to ensure that financial expenditure does not exceed the annual budget. Information and Database Management Managing databases, filing and reporting systems Coordinate the collection, collation and analysis of data on nursing research and education activity within the clinical group in order to inform and contribute to strategic planning and decision making, including performance data for the purposes of quality assurance processes Create and maintain an accurate database for audit processes and report generation, as requested and required Maintain up to date information about the Cancer and Surgery Clinical Group’s nursing research and education provision, including contacts and an accurate record of current activities Liaise with speakers for event management, requesting biographies and presentation material, and organisation travel and accommodation as required Co-ordinate application and booking for nursing research conference attendance Person specification Qualifications Essential criteria Good general education with English and Maths to GCSE standard or equivalent Diploma or equivalent e.g. • NVQ 3, City and Guilds • Certificate level in business administration or • Evidence of equivalent experience e.g. experience in administrative roles coupled with substantial previous experience Desirable criteria Bachelor’s degree level education Evidence of own professional development in business management or education administration Experience Essential criteria Extensive business administration experience Experience working in a customer service setting Significant experience of research and/or education and training administration Experience of working with confidential documents and information Desirable criteria Experience of working in the NHS or a health-related environment Experience of working in higher education Experience of working in a complex change environment Knowledge/Skills Essential criteria Proficient in use of IT systems and applications, including Microsoft Word, Outlook and Excel Minimum 55+ wpm typing speed Ability to work as part of a team as well as using own initiative Excellent organisational skills and attention to detail Confidence in making decisions when dealing with competing priorities Excellent command of English – both written and spoken Able to demonstrate excellent written English including grammar, punctuation and structuring written text Ability to work methodically in a busy environment and meet deadlines Ability to develop and maintain good working relationships with all levels of staff Ability to handle confidential and sensitive information appropriately Desirable criteria Knowledge of setting up audio visual equipment Able to apply creative solutions to problems Working with educational software, e.g. Eventbrite, Survey Monkey, Cognito Forms Additional information Essential criteria Able to work across different sites and support education events off-site Able to carry out the physical requirements of the job, with any reasonable adjustments under the DDA Highly motivated to deliver work of high standard Desirable criteria Enthusiasm for supporting the professional development of health professionals working in cancer services Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Dr Verna Lavender Job title Head of Nursing for Research and Education Email address [email protected]