London
OLHDS Communications and Engagement Manager
Guy's and St Thomas' Trust
£54,320
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
T he OneLondon partnership has successfully worked together to introduce the London Care Record and Universal Care Plan that are already make such a positive difference supporting faster, safer and more joined-up care across the Capital and beyond.
Now we want to take the next step as a partnership to bring health and care data together from across the whole of London to further support improved direct care as well as planning and research and development.
This will help us deliver our joint vision of making London one of the healthiest global cities.
It will also help us meet our commitment to Londoners who have told us that they expect these improvements to happen. This role is to oversee the day-to-day management of the development and delivery of the Communications and Engagement strategy for the OneLondon Health Data Strategy (OLHDS) and will be hosted by the Health Innovation Network (HIN) South London.
Hosted by Guy’s and St Thomas’s NHS Foundation Trust, we enjoy the benefits of being NHS members of staff while focusing on innovation to improve the lives of patients and staff in the health and care sector.
The main purpose of this post is to support the communications and engagement for the OneLondon Health Data programme with the delivery of priority projects.
Main duties of the job
The OneLondon Health and Data Strategy (OLHDS) Communications and Engagement Manager will be required to quickly develop internal and external communications networks and develop a strategy to ensure that our messages are effectively communicated on all our channels, clearly understanding our different audiences.
They will be responsible for devising relevant, timely, and consistent strategic and well-planned campaigns. They will also lead on the analysis and tracking of all online activity, including open rates, engagement statistics and audience insight across all digital communication channels.
The post holder will identify opportunities for maximising our output on existing channels and explore the potential for adding new channels. They will work closely with the Director of Communications and Head of Communications to create content and develop strategic campaigns for our various channels.
This role is full-time, based in the offices of the Health Innovation Network (HIN), South London and reporting to the Head of Communications. You will also work closely with OLHDS programme colleagues.
Working for our organisation
What is the Health Innovation Network?
The HIN South London is one of 15 health innovation networks across England. We work across a range of health and care services through each of our clinical and innovation themes, to transform care in diabetes, patient safety, mental health, cardiovascular and healthy ageing and to accelerate innovations into the NHS. Hins help mobilize the value that the NHS can add as an economic asset to the UK economy. In south London, the HIN works with a range of expert support and services across the health and care sectors that support NHS innovators and companies to realise the commercial and economic potential of their innovations.
Our Values
Brave - We encourage our teams and others to be brave with their ideas and support them to try new things.
Kind - We care about each other, the people we work with and about the health and wellbeing of south Londoners.
Open - We're open about what we do and we share what we learn.
Different - We think differently, and we are strong because of our diverse backgrounds, talents, and experiences.
Together - We build communities and networks, we collaborate, and we connect.
Detailed job description and main responsibilities
Please see attached JD and Person Spec. for full information.
If you have questions about the role please feel free to contact the recruiting manager in advance of application at [email protected].
Person specification
Previous experience
Essential criteria
Designing and delivering communication and engagement strategies
Managing senior complex relationships with confidentiality and accuracy in mind
Copywriting clear, concise copy to be used across a range of channels
o Proven experience of creating opportunities and working collaboratively with internal and external partners
Skills/Knowledge/ Ability
Essential criteria
A good understanding of the NHS, wider health and care landscape and the changing environment
Ability to think and plan strategically and to prioritise work programmes in the face of competing demands
Qualifications/ Education
Essential criteria
Training as a journalist, marketing or a communication professional.
Masters or equivalent experience
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Further details / informal visits contact
Name
Kerry Beadling-Barron
Job title
HIN Director of Communications
Email address
[email protected]
Additional information
Interested candidates are highly encouraged to contact and discuss this role in advance of application with Kerry Beadling-Barron ([email protected]) , HIN Director of Communications
We are committed to Equality, Diversity and Inclusion and ensure we have a diverse panel for all our recruitment.
Don’t meet every single requirement in the person specification? Studies have shown that women and people from global majority backgrounds are less likely to apply for jobs unless they meet every single criteria. At the HIN we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with what is stated, we encourage you to apply anyway or contact us to discuss. You may be just the right candidate for this or other roles
Expiry date: 10/09/2024
OLHDS Communications and Engagement Manager
Company
Guy's and St Thomas' Trust
Salary
£54,320
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
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Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local