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Overpayments Officer

Guy's and St Thomas' Trust
£30,279
Full-time
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Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Are you an experienced Payroll and Pensions professional looking for a new and exciting leadership opportunity? Are you committed to team working, providing a good service and providing expert advice? Would you like to take the next step and further your career in a supportive, busy London Trust? Would you like access to professional development opportunities and award-winning health and well-being services in your role? If so, then this may be the perfect new opportunity for you! The payroll and pension’s team at Guy’s and St Thomas’ are looking for an an enthusiastic payroll professional to step into the Overpayments Officer role. Spanning Guy’s, St Thomas’, Evelina, Royal Brompton and Harefield hospitals as well as our community services this role will play a vital role in ensuring accurate and timely overpayment calculation and recovery and offer advice to our dedicated staff. We also provide services to another NHS Trusts and are looking to expand this service across the region, this role will be directly involved in leading this expansion. We are a leading Trust based in the heart of London, who pride ourselves on providing exceptional healthcare services to our diverse community. Our commitment to excellence extends beyond patient care and encompasses all of our valued employees. As an Overpayments Officer you will be an integral part of the team that supports the backbone of our organisation and our hardworking and dedicated staff. Main duties of the job This role will support the Payroll Accounting Manager in providing a comprehensive overpayment service ensuring that Trust staff and ex-Trust staff are notified on a timely basis of any overpayments of salary. The role holder will ensure accuracy in all aspects of the overpayment cycle and provide clear and accurate advice and guidance to managers and staff in respect of pay, overpayments, local policies, terms & conditions of employment, benefits and other HR/payroll issues. Working for our organisation Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 22,000 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. Detailed job description and main responsibilities If you are a payroll/accounting professional and have a good understanding of ESR and eager to make a meaningful contribution within the Trust, then we invite you to carefully read the detailed job description & person specification attached and apply for this exciting new role! Main responsibilities include: To calculate overpayments To respond to overpayment queries ensuring a timely resolution. To provide cover across all the payroll accounting team for absence and during busy periods To ensure that correct payments are considered as part of calculations in respect of statutory and occupational sick, maternity, adoption and paternity pay. To respond promptly to queries from managers and budget holders in respect of overpayments. To respond promptly to queries from managers and budget holders in respect of overpayments. To maintain relevant documentation to support all overpayments. Person specification Skills Essential criteria Excellent verbal and written communication Able to think and plan and to prioritise in the face of competing demands Experience of using ESR (Electronic Staff Record) Knowledge Essential criteria Working knowledge of legislation regarding PAYE, NI, SSP and Knowledge of NHS Terms and Conditions of Service Knowledge of Microsoft applications Experience Essential criteria Experience of working within an operational team within a high-volume payroll and pensions service. Experience within Payroll or Transactional HR Services environment Experience working to demanding targets and meeting tight deadlines in accordance with Service Level Agreements. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Moshood Olukosi Job title Payroll Accounting & System Manager Email address [email protected] Telephone number 02071884913
Expiry date: 27/08/2024
Overpayments Officer
Company
Guy's and St Thomas' Trust
Salary
£30,279
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust

Healthcare and Veterinary Sciences
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About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes. We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best. We are an inclusive organisation Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work. We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard. We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability. Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
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Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local