Location
London

Hours
To work as required on a rota basis

Salary
Negotiable

About the Role
Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses, a name synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family.

As a Pastry Demi Chef de Partie, you will assist Sous Chefs and Chef de Parties in the preparation and service of all pastry and bakery items, ensuring the highest standards are always maintained. You will ensure that kitchen areas, equipment, and utensils are kept clean and tidy to the standards required by the hotel.

Your responsibilities will include following procedures, methods, and recipes to maintain and manage the pastry section, ensuring correct storage, rotation, and labelling of foodstuffs and equipment. You will be involved in training commis and apprentice chefs to set standards, contributing to the production and development of dishes for all outlets, and participating in projects to advance the kitchen. You will also be expected to explain services to guests, visitors, and employees and respond promptly to their needs. Additional responsibilities may be assigned in the absence of line managers or senior employees, including working in different departments or restaurants as required.

Health and safety are paramount. You will ensure all hazards are reported and rectified immediately, be fully conversant with departmental fire, emergency, and bomb procedures, and adhere strictly to laws and ordinances to ensure the safety of all persons and property within the premises. You will promote a general awareness of health and safety in all departmental tasks and activities.

Experience
A proven track record and ability to provide high levels of service under pressure. Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards is desirable.

About you
Exceptional communication and customer service skills, both written and spoken. Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance. An understanding and willingness to contribute to a 24-hour operational schedule when required.

Qualifications
Essential to work as required on a rota basis.