London
Patient and Public Engagement Specialist
Guy's and St Thomas' Trust
£54,320
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
Would you like to join the patient and public engagement (PPE) team at one of the country's most successful NHS foundation trusts? Are you committed to involving patients, families and carers in the design and delivery of NHS services?
We are looking for a self-motivated individual to join us, to take forward a range of patient and public engagement projects with colleagues across the Trust.
You must have proven experience of patient and public engagement strategy delivery in two or more of the following areas: clinical strategy development, major service change, capital or digital programmes.
You will have a demonstrable working knowledge of the various legal and regulatory duties relating to patient and public engagement. Specialist expertise across various engagement practices, skills, techniques and approaches are essential.
You will drive good practice, working with colleagues to involve patient-public stakeholders in range of complex projects and programmes.
You will have proven social research and data analysis skills, with the ability to analyse and interpret quantitative and qualitative data.
You will be educated to a degree level (or have equivalent experience) and have substantial experience of patient and public engagement within the NHS, social research sector or a public or voluntary sector organisation.
Main duties of the job
Patient and public engagement is a statutory requirement, is key to the delivery of our Trust strategy, Better, Faster Fairer Healthcare for All. The Patient and Public Engagement (PPE) Specialist is responsible for supporting the Head of Patient and Public Engagement in the development and implementation of the Trust’s PPE policy and strategy across the organisation.
The role will provide specialist expertise and advice across clinical groups and non-clinical departments, including on the Trust’s statutory and regulatory requirements. It supports staff to involve patients, families, carers and the public as part of everyday business at the Trust across a wide range of activities including:
Strategy development.
Major service change/transformation, capital projects (e.g., building design) and digital programmes.
Programmes and projects that form part of strategic partnerships (e.g., working with King's Health Partners, the Integrated Care System).
The post holder will interpret government policy and statutory requirements and provide specialist knowledge regarding the Trust’s legal ‘duty to involve' along with a range of related legal and regulatory duties.
Shortlisted candidates will be invited to attend an assessment on 21 January 2025. Interview date is provisionally set for 23 January 2025.
Working for our organisation
The Patient and Public Engagement Team is led by the Head of Patient and Public Engagement. It is part of the Strategy Directorate, a small corporate department that works closely with clinical groups and corporate directorates across the Trust, with colleagues from other NHS Trusts and external partner organisations, such as Integrated Care System partners, local authorities, and Guy's and St Thomas' Charity. The team has a large and varied portfolio, across six broad areas:
Trust policy and assurance
Trust Patient and Public Engagement Strategy
Specialist advice and delivery of patient-public stakeholder engagement in strategic and major programmes, including major service change and capital programmes
Stakeholder management and liaison (e.g. Healthwatch and Local Authority Overview and Scrutiny functions)
Charity Patient and Public Engagement - co-developing a patient and public engagement function with and for the GST Foundation’s three charities
Patient and public engagement in strategic partnerships and Integrated Care System projects and programmes
The team is based at 200 Great Dover Street close to Borough and London Bridge. This is the post-holder's main base, but they are expected to work at any location within and served by the Trust, including all hospital and community sites. Local hybrid working arrangements are in place.
Detailed job description and main responsibilities
Please refer to the Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person specification
Qualifications / education
Essential criteria
Degree level or equivalent experience in a directly relevant area
Desirable criteria
Academic background in social policy / science or social / statistical research
Experience
Essential criteria
Significant proven experience of planning and delivering patient and public engagement in at least two of the following areas: strategy development, major service change / transformation programmes, capital and digital programmes
Significant experience of the broader patient and public engagement agenda and relevance to a variety of public sector organisations
Knowledge and skills
Essential criteria
Specialist knowledge across a range of stakeholder engagement practices, techniques and approaches underpinned by theoretical knowledge from study and relevant practical experience preferably in a social / market research or academic environment.
Strong and demonstrable working knowledge of relevant national legislation, policies (e.g. section 242 and section 244) and local guidance and how these should be applied to stakeholder and public engagement activities
Strong working knowledge of basic statistical concepts - analysis of quantitative and qualitative data
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Further details / informal visits contact
Name
Jeanette Rhodes
Job title
Business Support Officer, Strategy
Email address
[email protected]
Additional information
If you wish to have an informal discussion before you submit an application, please contact Jeanette Rhodes to arrange a time. Telephone calls will be available at the following times:
Anna Grinbergs-Saull (Senior PPE Manager)
Wednesday 18 December
Thursday 19 December
Andrea Carney (Head of PPE)
Friday 20 December (8.30-11am)
Monday 23 December (morning only)
Anna Grinbergs-Saull (Senior PPE Manager)
Tuesday 7 January - Thursday 9 January
We are unable to offer informal discussions once the advertisement has closed and shortlisting has started.
Expiry date: 12/01/2025
Patient and Public Engagement Specialist
Company
Guy's and St Thomas' Trust
Salary
£54,320
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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