Location
London

Hours
Part Time - 50%

Salary
Negotiable

About the Role
You will provide a full range of PA, secretarial, coordination and administrative tasks, including document preparation, matter management, billing, developing pitch material, and supporting marketing and K&L activities. Building close relationships with your fee earners is essential to anticipate their needs and manage their diaries proactively and effectively. This includes prioritising clients and colleagues, scheduling preparation meetings, and managing internal and external meetings by collating and circulating materials as appropriate. You may be required to attend meetings to take minutes and assist with follow-up action points.

As the first point of contact for your fee earners, you will manage their inboxes, liaise with clients, and handle incoming phone calls. Proactively responding to queries and completing follow-up actions without prompting will be key to supporting your fee earners efficiently. Regular meetings with your fee earners will help you build strong relationships and deepen your understanding of their business, clients, and workload, allowing you to relieve them of manageable tasks.

You will manage all travel arrangements and ensure your fee earners are fully prepared for meetings and travel, including reminders about timings and locations. Collaboration with other PAs, Secretaries, and Administrative Assistants is important, including delegating administrative tasks such as printing, expenses, and invoices to focus on delivering high-value support.

Network Building and Relationship Management
You will work within the firm’s ‘one team’ approach, sharing experience and workload while utilising firmwide resources to meet deadlines. Building effective relationships across the firm and with your fee earners’ clients is encouraged to enhance communication and task completion.

Technical and Professional Expertise
Using your knowledge and experience, you will support business development and marketing activities such as pitch production and event coordination, liaising with event organisers and business teams while managing budgets. You will be involved in the billing process, liaising with local counsel for invoices and producing detailed narratives or reports tailored to client needs. Reducing billing administration burdens and improving process efficiency will be part of your role. You will work closely with the practice group’s Revenue Management team and Billing Administrator where applicable, ensuring compliance with Legal & Risk policies.

Continuous Improvement
You will continue developing your skills through training and actively contribute ideas for process improvements within your practice and the broader team.

Teamwork
You will be a committed and proactive team player, delegating effectively and supporting junior members of the Secretarial team.

Communication Skills
Strong communication skills are essential. You should be approachable, flexible, and able to communicate effectively with senior stakeholders, tailoring messages appropriately.

Reliability
Maintaining high levels of accuracy and confidentiality under pressure is critical. You must prioritise your workload effectively and demonstrate flexibility to complete urgent tasks, which may occasionally require adjusting your working hours.

Experience
At least 3 years’ experience working as a secretary or personal assistant.

About you
- Strong organisational and self-management skills
- Articulate and confident communicator at all levels, both written and verbal
- Excellent attention to detail
- Proactive, adaptable, flexible, and responsive with a strong client service orientation
- Resilient and able to perform under pressure
- Professional approach with strong integrity and appreciation of confidentiality

Qualifications
A strong understanding of MS Office, Outlook, Word, Excel, and PowerPoint is required. Proven IT skills and an interest in new ways of working are essential.