Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Linklaters is a global law firm operating in 20 countries through 30 offices. We pride ourselves on being a people business, where exceptional talent thrives in a collaborative, innovative, and inclusive environment. As an Ebilling Coordinator, you will manage end-to-end client onboarding onto eBilling platforms, ensuring all client requirements are captured, configured, and validated prior to go-live. You will act as the primary point of contact for clients during onboarding, managing expectations and resolving queries promptly. Your responsibilities include identifying and resolving errors or blockers during onboarding, maintaining accurate records for audit and compliance, setting up and maintaining client billing profiles, and ensuring timely invoice submission in line with internal deadlines.

You will oversee the collation and submission of questionnaires, clarify team ownership and accountability, and rectify invoice errors with minimal guidance. Monitoring and updating internal billing schedules to meet deadlines, maintaining comprehensive records of eBilling transactions, and collaborating with cross-functional teams to address billing enquiries are key aspects of this role. You will also partner with clients to establish eBilling systems for new accounts, prepare detailed reports and data analytics for management, contribute to billing procedure enhancements, and drive continuous process improvements to reduce onboarding turnaround times and increase operational efficiency.

This role offers a variety of responsibilities and projects, providing opportunities for development, cross-functional exposure, and professional growth within a supportive and diverse Finance team committed to excellence and integrity.

Experience
- Proven experience managing client onboarding onto eBilling platforms within professional services or legal environments.
- Strong working knowledge of eBilling platforms, client billing portals, and technical onboarding requirements.
- Experience working with cross-functional teams to ensure timely invoice submission and adherence to deadlines.
- Demonstrated ability to prepare reports and data analytics for management to monitor billing efficiency and revenue performance.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Experience with SAP or similar finance systems.
- Familiarity with eBilling platforms or legal billing systems.

About you
- Strong communication and relationship-building skills with the ability to engage confidently with clients and senior internal stakeholders.
- Professionalism and integrity in all aspects of work.
- Strong attention to detail and ability to manage multiple deadlines simultaneously.
- Detail-oriented, commercially aware, and passionate about contributing to the firm’s success through sound financial management and collaboration.

Qualifications
No specific qualifications are stated; however, relevant experience and proficiency with billing and finance systems are essential.