Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Linklaters is a global law firm operating in 20 countries through 30 offices. We pride ourselves on being a people business, where exceptional talent thrives in a collaborative, innovative, efficient, agile, entrepreneurial, and responsible environment. We foster a positive, supportive, fair, and inclusive atmosphere that celebrates diversity and challenges bias, enabling us to work as one team with a common goal.

As an Ebilling Coordinator, you will manage the end-to-end client onboarding process onto eBilling platforms, ensuring all client requirements are captured, configured, and validated prior to go-live. You will act as the primary point of contact for clients during onboarding, managing expectations and resolving queries promptly. Your responsibilities include identifying and resolving errors or blockers, maintaining comprehensive records for audit and compliance, setting up and maintaining accurate client billing profiles, and ensuring timely invoice submission.

You will oversee the collation and submission of questionnaires, establish clear team ownership and accountability, and identify and rectify invoice errors with minimal guidance. Monitoring and updating internal billing schedules to meet deadlines and collaborating with cross-functional teams to address billing enquiries will be key to your role. You will also partner with clients to establish and manage eBilling systems for new accounts, prepare detailed reports and data analytics for management, contribute to billing procedure enhancements, and drive continuous process improvements to reduce onboarding turnaround times and enhance operational efficiency.

This role offers a variety of responsibilities and projects, providing opportunities for development, cross-functional exposure, and professional growth within a globally diverse Finance team dedicated to the firm’s financial health and strategic decision-making.

Experience
- Proven experience managing client onboarding onto eBilling platforms within professional services or legal environments
- Strong working knowledge of eBilling platforms, client billing portals, and technical onboarding requirements
- Experience working with cross-functional teams to ensure timely invoice submission and adherence to deadlines
- Demonstrated ability to prepare reports and data analytics for management monitoring billing efficiency and revenue performance

About you
- Strong communication and relationship-building skills with the ability to engage confidently with clients and senior internal stakeholders
- Professionalism and integrity in all aspects of work
- Proficiency in Microsoft Office Suite, particularly Excel
- Experience with SAP or similar finance systems
- Familiarity with eBilling or legal billing systems
- Strong attention to detail and ability to manage multiple deadlines simultaneously

Qualifications
No specific qualifications are stated; however, relevant experience and skills as outlined above are essential.